Share access to your business bank accounts
How much access to my bank accounts can I provide?
With Westpac Online Banking you can give a family member, co-worker, or a professional such as an accountant or bookkeeper, access to your accounts. There are two options:
- Add user – where all nominated users see the shared account(s) in the same view in Online Banking.
- Third-party access – where the shared account appears alongside other Westpac accounts viewed online by a third party, which could be a parent company, a subsidiary, or an accountant.
Whichever option you choose, you can nominate the level of access you provide:
- Non-value access – allows users to view accounts in Online Banking
- Value access – allows users to view accounts, create payments, and authorise payments. To help keep your online banking secure, value access users will need to be identified at a Westpac branch before they can make payments.
How do I set up access to my bank accounts?
To set up access to your accounts you will need to have a security device – either a SecurID® token or Westpac Protect™ SMS Code. Don’t have a security device? Find out which security device is right for you.
Then use our tool to find the best way to share your account access.
I am a
A network customer is someone who has (or is requesting) access to business bank accounts that belong to a company, so they would not be a sole trader or operating as a partnership.
Frequently asked questions
In Online Banking
An administrator of a business network can view and manage account access in Online Banking.
- Sign into Online Banking from a desktop
- Go to Administration > User Administration
- Select a user to see what accounts they have access to
- Make account access changes or simply view, then select Save.
A sole trader can view who has access to their accounts in Online Banking.
- Sign into Online Banking from a desktop
- Select an account from your dashboard to check who has access to it
- Select Account settings to show users and the type of access they have (third-party or shared account access).
Things you should know
Online Banking Terms and Conditions (PDF 620KB)
This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the terms and conditions at westpac.com.au before making a decision and consider whether the product is appropriate for you. Transaction fees may apply. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.