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To find out more about Merchant Choice Routing (MCR), or to activate it on your terminals right now, please call us on 1800 029 749 or speak to your Relationship Manager.

What is Merchant Choice Routing (also known as Least Cost Routing)?

For merchant customers who are not on a monthly pricing plan, or paying a flat percentage rate for transactions, you can choose to activate Merchant Choice Routing on your EFTPOS terminals (and/or eCommerce Merchant Facilities). It sends contactless debit card transactions through the eftpos network – rather than through the Visa or Mastercard® networks – which has the potential to reduce the amount you pay as a merchant for each tap and go transaction.

What debit cards does MCR apply to?

MCR applies to Multi-Network Debit Cards, which have both Visa and eftpos or Mastercard and eftpos logos. The chip on the card gives it the capability to be routed via either scheme’s network.

How can Merchant Choice Routing help lower my operating costs?

MCR gives you a choice. Directing contactless debit card transactions through the eftpos network can attract lower merchant service fees – thereby reducing your overall costs. However, please note that this depends on how your fees are currently structured and priced for different types of transactions. For example, if you are paying a flat percentage rate for transactions, then MCR isn’t an option.

 

Mastercard and Visa routing
eftpos routing
When contactless Multi-Network Debit Card transactions are routed through the Visa or Mastercard networks, Credit Card Merchant Service Fees - and any other fees specific to Visa or Mastercard acceptance - will automatically apply.
When contactless Multi-Network Debit Card transactions are routed through the Australian eftpos Network, Debit Card Transaction Fees will automatically apply instead of Visa or Mastercard Credit Card Merchant Service Fees.

I have multiple EFTPOS terminals. Can you activate Merchant Choice Routing on just one or a specific EFTPOS terminal?

No. Merchant Choice Routing is set at a merchant (MID) level, so MCR activation will apply to all the EFTPOS terminals (with MCR capability) linked to the MID.

How do I activate my MCR for my EFTPOS terminals?

If you want to activate MCR now, please call us on 1800 029 749 or speak to your Relationship Manager.

 

 

Things you should know

Merchant Choice Routing is not available on our monthly pricing plans or where we charge you a flat rate for transactions. If you would like to enable this feature, a Westpac pricing review will be initiated. Westpac cannot guarantee merchant fee cost savings after Merchant Choice Routing activation or deactivation. Westpac cannot guarantee merchant fee cost savings after Merchant Choice Routing activation or deactivation. It will depend primarily on the merchant’s charging scheme and the dollar value of each transaction. In some cases, eftpos (Debit Card Transaction Fees) will be cheaper for merchants; in others Visa or Mastercard will be cheaper.

 

Note: Merchant Choice Routing is available from September 2020 for contactless debit card transactions under $1,000. Contactless debit card transactions over $1,000 will automatically route through the Visa or Mastercard network.

Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.

  1. Credit Card Merchant Service Fee” means when your customers use a Mastercard or Visa credit card to make a payment we charge, based on volume and rate per card type, a combined Credit Card Merchant Service Fee. Mastercard and Visa are charged as a % of either the net or gross dollar value processed.
  2. Debit Card Transaction Fee” means eftpos Purchase Merchant Service Fee and eftpos Cash Out Merchant Service Fee. eftpos Purchase Merchant Service Fee” means a fee charged per purchase transaction (and/or a percentage of the transaction value) when the transaction is processed via the eftpos Network – on volume, net or gross basis. "eftpos Cash Out Merchant Service Fee” means a fee charged per: (a) cash out transaction (and/or a percentage of the transaction value); or (b) purchase with cash out transaction (and/or a percentage of the transaction value); when the transaction is processed via the eftpos Network – on volume, net or gross basis.

 

Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.