Update your details
Convenience is key with Westpac Mobile Banking. Update your details easily from your smartphone.
New and updated features
Update your details
Change your contact details quickly and easily.
Change ATM / EFTPOS limit
Increase or decrease your daily ATM and EFTPOS withdrawal limit easily. This is the total amount you can withdraw from all accounts that are linked to that Handycard.
Report a lost or stolen card
Report a lost or stolen card and know that your accounts are safe.
Lock your card temporarily
Misplaced your credit or Mastercard® debit card? Lock your card temporarily until you find it.
Your card can’t be used for 15 days (unless you unlock it)
If you find your card, you can unlock it using the app
It will automatically unlock after 15 days
If you can’t find it, you can report it lost or stolen
Let any additional cardholders know as their cards will be locked too
Change direct debits or scheduled payments
Check for suspicious transactions. If you find any, let us know.
Available on personal credit and Masterard® debit cards.
Help us protect you from fraud - simply notify us before you travel overseas.
Change your daily payment limit
Change daily payment limits from your mobile when you need to pay more bills.
Change your password
Change your password within Mobile Banking.
Account details and interest rates
View more account details including interest rates and tax information.
View and save eStatements. Reduce paper wastage and improve account security.
- Update your details
- Change ATM and EFTPOS limit
- Report a lost or stolen card
- Advise going overseas
- Change your daily payment limit
- Change your password
Need some help with Westpac Live?
More Mobile Banking features
Things you should know
Westpac Mobile Banking applications are only available for use by Westpac Australia customers.
Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply. Westpac branch and banker locations are available within Australia only. Westpac, St.George, Bank of Melbourne and BankSA ATM locations are available within Australia, and Global Alliance ATMs are available worldwide.
Westpac's security guarantee
To enjoy the benefit of our security guarantee, you need to comply with Westpac's Online Banking Terms and Conditions. Read the detail about your access codes, passwords and SecurID tokens. Always adhere to manufacturers’ software and support to ensure your mobile devices are covered by the latest software and security updates.
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Mastercard® is a registered trademark of Mastercard International Incorporated