Home Insurance
Outstanding Value Home Insurance
Westpac Home & Contents Insurance has been awarded Canstar's 5-Star Rating for Outstanding Value as well as Mozo's Experts Choice Awards for Exceptional Value and Quality. See our awards.
Online offer
Save up to 25% when you quote and buy Home and Contents Insurance online
Quote and buy online and save 15% off your annual premium for the first year with promotional code COVER. Plus, save 10% when you combine home and contents at the same address under the one policy.
What type of insurance cover do you need?
Home & Contents Insurance
Cover your home and belongings in case of storms, floods, fire, theft and more.
Building Insurance
Cover for your building, including permanent fixtures and fittings from events such as fire, storm damage and floods.
Contents Insurance
Replacing the prized possessions you’ve collected over the years could really add up if something unexpected happened.
Landlord Insurance
Cover for both your investment property and contents that you lease out to tenants from loss or damage caused by flood, fire, storm, theft and more.
Renters Insurance
Your landlord is responsible for your four walls, but what about your personal belongings? Our contents insurance for renters provides flexible options to cover your possessions.
Building Calculator
Underinsurance is when your insured amount isn’t enough to cover the cost of rebuilding your home. Receive an estimate on the cost to rebuild your home at today’s prices using the Home Building Insurance Calculator.
Details on the benefits paid for your building sum insured are available in the PDS. Calculators on our website are intended as a guide only.
Our product development and distribution approach
Westpac Home and Contents Insurance and Landlord insurance are designed to be suitable and appropriate for customers who need financial protection for their residential building and/or contents against unforeseen events such as fire, theft, storm, flood and more.
- Reasonable steps are taken to distribute the insurance to the intended target market and deliver fair outcomes for our customers.
- Clear information is provided to our customers to enable them to make informed decisions about the insurance before, during and after the point of sale.
- Ongoing monitoring and periodic reviews of the insurance is conducted to ensure it is performing as intended, and
- We continuously look for ways to simplify the products and services we offer.
Local consultants with you every step of the way
Allow 15 minutes to lodge your claim online and get instant confirmation. We will reach out in 3 business days to confirm the details and process your claim.
"After the Townsville floods, Westpac really helped me, they’ve rung me to check on me and I know there were so many claims but I didn’t feel like just a number.”
Merran Matheson, Deputy Principal, Townsville.
Need more help?
Need to make a claim?
You can submit a claim online or by calling us:
- Submit your home insurance claim online.
- Call us on 1300 369 989.
Extra care
- Experiencing financial difficulty or difficult personal circumstances
- Domestic and family violence – we believe in providing a level of extra care in the way we support customers, outlined in our Family or Domestic Violence Position Statement (PDF 470KB)
Things you should know
Cover is subject to your application for insurance being accepted.
^ Premiums payable by instalments may be subject to minor adjustments due to rounding, and financial institution transaction fees may apply.
~ The Building and Contents calculators available through our websites are intended as a guide only. For a more accurate rebuilding cost, consider obtaining a professional valuation from a licensed builder or professional valuer.
* Quote and buy online and save 15% off your annual premium for the first year with promotional code COVER. Plus, save 10% when you combine building and contents at the same address under the one policy.
1. Safety net of between 5% and 30% of your sum insured, depending on your type of cover.
2. If your home is unliveable we will cover up to $10,000 (Essential Care) or up to 10% of the sum insured for up to 12 months (under Quality or Premier Care) for similar alternative accommodation.
3. A Landlord Extras claim will only be paid if you’re able to provide certain documents and evidence such as:
- A written rental agreement
- A documented booking confirmation (for casually-let properties)
- Documented property inspection reports.
The rental agreement should state the term of the lease, the amount of rent and bond payable by the tenant/s.
Home and Contents Insurance and Landlord Insurance are issued by Allianz Australia General Insurance Limited ABN 99 003 719 319, which is a Corporate Authorised Representative of Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz Insurance). Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714 arranges the insurance under a distribution arrangement with Allianz Insurance, but does not guarantee the insurance. This information does not take into account your personal circumstances. Read the Product Disclosure Statement to see if this insurance is right for you. Call 1300 650 255 or visit westpac.com.au/insurance.
By clicking on Get a quote you will enter a third party site hosted by Allianz. Any personal information you provide to Allianz’s hosted site will be collected, used and disclosed in accordance with Allianz’s Privacy Statement and Privacy Policy.
Westpac's Privacy Policy is available at westpac.com.au or by calling 132 032. It covers:
- How you can access the personal information Westpac holds about you and ask for it to be corrected;
- How you can complain about a breach of the Privacy Act 1988 (Cth) or a registered Code by Westpac and how Westpac will deal with your complaint; and
- How Westpac collect, hold, use and disclose your personal information in more detail.