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Make a claim

How to make a claim

Lodge a claim online or call Allianz on 1800 502 077.  You will receive a confirmation number for your reference once it is submitted.


If you're involved in an accident

  • Make sure you and your property are safe. Do everything you can to prevent further loss or damage.
  • Contact the police on 000 if anyone has been injured, the damage is malicious or your car has been stolen.

 

Things you should know

Westpac Motor Insurance is issued by Allianz Australia Insurance Limited ABN 15 000 122 850 (Allianz). Westpac Banking Corporation ABN 33 007 457 141 arranges the insurance as agent of Allianz, but does not guarantee the insurance. Policy terms, conditions, limits and exclusions apply. This information does not take into account your personal circumstances. Read the Product Disclosure Statement (PDS) (PDF 375KB) and the Premium, Excess, Discount and Options Guide (PED) (PDF 81KB) to see if this insurance is right for you. Call 1800 502 077 if you would like to understand more about Westpac Car Insurance product features.

A target market determination has been made for this product. Please visit www.westpac.com.au/tmd for the target market determination.

By clicking on Get a quote you will enter a third party site hosted by Allianz. Any personal information you provide to Allianz’s hosted site will be collected, used and disclosed in accordance with Allianz’s Privacy Statement and Privacy Policy.

Westpac's Privacy Policy is available at westpac.com.au or by calling 132 032 8am – 8pm Sydney Time, 7 days. It covers:

  • How you can access the personal information Westpac holds about you and ask for it to be corrected;
  • How you can complain about a breach of the Privacy Act 1988 (Cth) or a registered Code by Westpac and how Westpac will deal with your complaint; and
  • How Westpac collect, hold, use and disclose your personal information in more detail.