Retrieve your home loan application

We’ve added plenty of tips and prompts throughout the application form.

A home finance manager will give you a call once you’ve submitted your application. They’ll answer all your questions, talk through your next steps and update your application, if needed.
 

You can also call us on 131 900, 8am-8pm, 7 days a week.

Buying a home

1. We’ll email and/or SMS you with your progress and next steps.
2. A lender will aim to be in touch within 3 business days to answer all your questions and chat through your plans. After they’ve spoken with you, they’ll progress your application and run the credit check.
3. You can track the progress of your online application anytime. And if you haven’t already, you can start uploading the documents we’ll need to fully approve your loan.

Switching to Westpac

1. We’ll email and/or SMS you with your progress and next steps – you could get unconditional approval the same day you apply. Don’t worry, we’ll let you know before we run the credit check.
2. A home finance manager will be in touch to finalise your loan and next steps.
3. Accept our loan offer and that’s it – we’ll help you sort everything with your current lender. And you may be able to settle within a week⁺⁺⁺.