Loss of a loved one

We know this is a difficult time, and a difficult conversation. Being prepared will help. Here’s what you need to know and what to have with you.

You might prefer to talk to us in a branch or over the phone. We are here to support you.

When you’re dealing with a bereavement, we know you can feel pretty overwhelmed. Here’s a step-by-step process to make things as straightforward as possible.

Knowing who to notify and understanding the different legal terms can be confusing. These handy checklists and frequently asked questions may help.

How the banking and wealth products of bereaved customers are affected after the notification of a bereavement

Need help with teminology?  We have a glossary of terms which can help you make sense of the jargon.

Discussions about death can be difficult, but planning early could help to ease the bereavement experience for your loved ones and make it simpler them to enact your final wishes when the time comes.

Why we should talk about death when we’re still healthy.

Financial abuse can happen to anyone, particularly to those who are dependent on others. Understanding the signs can help prevent or mitigate potential abuse.