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What you’ll find here

  • Disaster preparation
  • Protecting your home and family

Disaster preparation articles & checklists

Being prepared for a natural disaster could go a long way to keeping you safe and reducing the impact on your property.

Plan ahead with our Emergency Checklist  


Emergency checklist (PDF 1MB)


Protecting your home and family

Making sure you’ve got the correct insurance is one thing, making sure you’ve got the right level of cover is another. There’re steps you can take to keep your home in good condition to limit the need to make an insurance claim and make sure you’ll still be covered.

What type of insurance do you need?

Insurance is about confidence, knowing you can get things back to normal if the unexpected happens.

How to avoid underinsurance

Work out the value of what you own. You’ll be surprised by what it’s worth. Knowing what to include in assessing what you value can help you determine the right level of cover.

Easy DIY to help protect your home

Simple steps for making sure your home is in a good state should something unforeseen happen.

Helping when it matters

Natural disasters often take people unaware. We don’t think it’ll happen to us. Watch how one woman’s journey through the harrowing Townsville floods was made a little easier by having the safety net of insurance.

Insurance when it matters

Don’t let the unexpected catch you out. Cover your home and belongings in case of storms, floods, fire, theft and more. 


You may find these useful

Accessing disaster relief and support

If you've been affected by a disaster, we have a range of support packages to help you in the aftermath. Find out also about making an insurance claim.

Recovering

Explore our financial resources and tools aimed at helping you recover and get back on your feet.