FAQs
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How do I sign in with Fingerprint?
- On the app sign in screen, enter your Customer ID and Password and then choose 'Set up simple sign in'
- A new screen will appear which will prompt you to either:
- 'Create new 4 digit Passcode'
- 'Use Fingerprint' (this option will only be displayed on devices that have fingerprint capability)
- 'Use password only'
- Select 'Use Fingerprint' and follow the screen prompts to complete the set up process (you must have fingerprint capability and a registered fingerprint. If you have anyone else's fingerprint stored on your device, you should delete anyone else's stored fingerprint before setting up fingerprint sign in).
- You can then sign in using your fingerprint
- A condition of use is that only your fingerprint is stored on the device