FAQs

How do I sign in with Fingerprint?

• On the app sign in screen, enter your Customer ID and Password and then choose 'Set up simple sign in'
• A new screen will appear which will prompt you to either:
  • 'Create new 4 digit Passcode'
  • 'Use Fingerprint' (this option will only be displayed on devices that have fingerprint capability)
  • 'Use password only'
• Select 'Use Fingerprint' and follow the screen prompts to complete the set up process (you must have fingerprint capability and a registered fingerprint. If you have anyone else's fingerprint stored on your device, you should delete anyone else's stored fingerprint before setting up fingerprint sign in).
• You can then sign in using your fingerprint
• A condition of use is that only your fingerprint is stored on the device