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Client service

Who do I contact for day to day client service?

For general enquiries on operational banking ( including new accounts opening and updated signatories and electronic banking solutions), contact:

Bronwyn Horth
Client Development Associate
Ph: 0466 793 867
Email: actclientservice@westpac.com.au

Scott Marshall-Smith
Client Development Associate
Ph: 0435 579 438
Email: actclientservice@westpac.com.au

If I need to escalate an issue, who should I contact?

Cathy Haynes-Smith
Director, Head of Government
Ph: 0434 683 081 
Email: cathy.haynes-smith@westpac.com.au