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Changes in South Australia:

We’re making changes to our Business Express Deposit (BED) service in South Australia. These changes are being introduced to make depositing cash and cheques simpler and more secure.

Here's what's changing:

Effective 17 June 2024:


  • BED bags must be ordered in advance and will no longer be available for collection in branch.
  • To order BED bags you must hold a business product and be the account owner or authorised signatory on the account.
  • BED bags will be delivered directly to your nominated address.


If you use the BED service across multiple states this change will only apply to the BED bag ordering process in South Australia.

How do I order bags?

  1. If you’re registered for Group Telephone Banking call 13 21 42, between 8:00am – 8:00pm (AEST) Monday – Friday. Follow the prompts and say ‘Express Bags’; or
  2. Visit your local branch.


If you have a Relationship Manager, you may be able to nominate a known representative to order BED bags on your behalf. Please contact your Relationship Manager for further details on how to order.

How long will my BED bags take to arrive?

Allow 7-10 business days for delivery from when you place the order. BED bags will be delivered directly to your nominated address.

How to use BED service

Order your BED bags

  • Place your order for a packet of secure tamperproof BED bags. 
  • 1 packet of BED bags contains a minimum of 50 BED bags.

Prepare your BED deposit

  • Populate all details on the front of the BED bag.
  • Complete all details on the deposit slip. 
  • Place the deposit slip, cash and/or cheques in the correct sections of the BED bag. 


Our How To Guide (PDF 215KB) provides further information on how to prepare a BED deposit for lodgement at your local branch.

Make your deposit

Drop off your completed BED bags at your local branch.

What alternatives are available if I’m not eligible for BED bags?

There are a range of other services for depositing cash and cheques that may be available at your branch. These include our Smart ATMs and Coin Deposit Machines. Learn more about our device features and their locations.


Alternatively, we have other options available if your business is moving away from cash and cheque payments.


Learn more about the types of payments you can make and other features available in Online Banking or via the Westpac App.


We also offer a range of solutions that enable your business to accept in-person or online payments. Learn more about our range of EFTPOS terminals and eCommerce solutions.

Frequently Asked Questions

BED bags will no longer be available to collect at your local branch. BED bags must be ordered in advance and will be delivered to your nominated address. 
Things you should know

This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. 


For more information on the changes applicable to South Australia, please read our updated Business Express Deposit Service Terms and Conditions (PDF 117KB)


To view the terms and conditions that apply to all other states, please refer to the Business Express Deposit Conditions of Use (PDF 197KB).