Business Express Deposit
Deposit quickly and securely using our Business Express Deposit service.
Changes to the Business Express Deposit (BED) Service :
We’re making changes to our BED service. These changes are being introduced to make depositing cash and cheques simpler and more secure.
Here's what's changing:
From 25 November 20241:
- BED bags must be ordered in advance and will no longer be available for collection in branch.
- To order BED bags you must hold a business product and be the account owner or authorised signatory on the account.
- BED bags will be delivered directly to your nominated address.
How do I order bags?
- If you’re registered for Group Telephone Banking call 13 21 42, between 8:00am – 8:00pm (AEST) Monday – Friday. Follow the prompts and say ‘Express Bags’; or
- Visit your local branch.
If you have a Relationship Manager, you may nominate a representative to order BED bags on your behalf. Please contact your Relationship Manager for further details on how to nominate a representative.
How long will my BED bags take to arrive?
How to use BED service
Order your BED bags
- Place your order for a packet of secure tamperproof BED bags.
- 1 packet of BED bags contains a minimum of 50 BED bags.
Prepare your BED deposit
- Populate all details on the front of the BED bag.
- Complete all details on the deposit slip.
- Place the deposit slip, cash and/or cheques in the correct sections of the BED bag.
Our How To Guide (PDF 215KB) provides further information on how to prepare a BED deposit for lodgement at your local branch.
Make your deposit
Drop off your completed BED bags at your local branch.
What alternatives are available if I’m not eligible for BED bags?
There are a range of other services for depositing cash and cheques that may be available at your branch. These include our Smart ATMs and Coin Deposit Machines. Learn more about our device features and their locations.
Alternatively, we have other options available if your business is moving away from cash and cheque payments.
Learn more about the types of payments you can make and other features available in Online Banking or via the Westpac App.
We also offer a range of solutions that enable your business to accept in-person or online payments. Learn more about our range of EFTPOS terminals and eCommerce solutions.
Frequently Asked Questions
This change provides our business customers with a secure BED bag ordering and distribution experience, allowing customers to order their bags in advance for delivery directly to their nominated address.
If you have excess BED Bags, you can continue to use these bags as you do today. When you require more BED bags, you will need to place a new BED bag order.
BED bags are ordered in packets, where one packet contains 50 bags. Up to 200 packets can be submitted in one order.
BED bag orders can be sent to up to 10 separate delivery addresses in one order. Any requirements beyond these limits will require an additional order request form to be submitted.
BED bags can take up to 10 business days to be delivered via Australia Post. Australia Post will send tracking details to the contact phone number provided at the time of ordering.
The BED service fee is Nil. Other account fees and charges may apply for the processing of the deposits to your account. Refer to your account terms and conditions for any fees charged on cheques collected, cheques deposited and staff-assisted deposits.
A separate order must be placed for each brand.
No, BED bag orders can only be placed by visiting a Branch or by calling us. If you have a Relationship Manager, you can nominate a representative to order BED bags on your behalf. Please contact your Relationship Manager for further details.
You will be required to be registered for Group Telephone Banking and complete current business identification processes prior to placing a BED bag order. You must be the account holder or authorised signatory on the business product to order over the phone.
No, BED funds can be deposited into any account belonging to the business product account holder.
Generally funds will appear in your account the next business day, but may take longer in certain circumstances.
There are no changes to dropping off BED bags. Completed BED bags can be dropped off at your local branch.
There are no changes to dropping off BED bags. Couriers can continue to drop off BED bags at their local branch.
Other account fees and charges may apply for the processing of deposits to your account. Refer to your account terms and conditions for any fees charged on cheques collected, cheques deposited and staff-assisted deposits.
Things you should know
1Effective 17 June 2024 for customers in South Australia.
This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. For more information on the changes, please read our updated Business Express Deposit Service Terms and Conditions (PDF 288KB).