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Why choose Presto Smart?

  • Save money. Save time.
    Send the purchase amount directly to your EFTPOS machine to avoid costly keying errors and the need for manual end-of-day reconciliation.
     
  • Improve customer service.
    Reduce wait times by taking payments quickly at the counter or table; and offer customers the option to split bills¹, tip and get cash out. Take payments by phone too.
     
  • Get instant access to your money.
    Use your business takings straight away with instant settlement into your Westpac bank account².
     
  • Enjoy the reassurance of 24/7 support.
    In the unlikely event of a problem, call our locally based support centre. Replacement terminals can be provided within 4 hours in metro areas.


EFTPOS machine payment methods


Diagram showing how EFTPOS integrates with POS systems.

How does integration work?  

  1. Your POS calculates the bill and sends the total amount to your EFTPOS machine
  2. Card payment is taken at the counter or table
  3. Transactions appear on your Presto Dashboard near instantly – and you can monitor EFTPOS machine battery life and internet status there too
  4. After settling, you can access your takings instantly via your Westpac bank account2

 

View our list of POS partners3 to find out if Presto Smart works with your system, or to compare features if you haven’t chosen a POS yet. 


How much does it cost?

$35 a month machine rental + 1.2% flat rate 

on all eftpos, Mastercard, Visa and UnionPay transactions4
 

  • No setup fee
  • No charge for paper receipt rolls
  • No fee for investigating transaction disputes (unless they are excessive⁵).
     

See fees for additional services 


Or to discuss your specific needs, request a callback.


How integrated EFTPOS helps Alex's business

“We chose Presto Smart because it integrates with our POS seamlessly. User error is no longer a problem, transaction speed has gone up, and it just makes life a lot easier."

Alex, co-owner of Dachshund Coffee

My name's Alex Williams. I co-founded Dachshund Coffee with my twin brother. We've been in business for seven years, and the main reason for starting it was because we love people and we love food. The reason we called our business Dachshund Coffee was because we were looking for something fun and memorable.

So, before we got Presto Smart, we'd often experience staff members incorrectly putting in the wrong amount, either overcharging or undercharging. We had to manually reconcile. That made the process a little bit more clunky, and user error happened when doing that. Now that we have it automatically reconciled, it makes the process a lot smoother.  

We chose Presto Smart because it integrated with (our) Kounta (point of sale system) seamlessly. A transaction example would be a customer coming to order a coffee. I select the coffee in the point of sale, I then hit the Presto Smart button. The information gets sent to the terminal and the customer taps their card. I give them their coffee and the transaction is completed.

The benefits of integration are that user error's no longer a problem; transaction speed has gone up; and it just makes life a lot easier. On Saturdays when it's really busy, not having to key the details into the EFTPOS terminal saves us time and allows us to serve more customers quickly. 

We collect 75% of our transactions via card. For that reason, we need a reliable terminal and Westpac offers that. Another reason we switched to Westpac was the pricing structure that they offered. When we compared it to what we were paying previously, it was a lot better. Dealing with the Westpac sales team was fantastic. Very easy, seamless. They got us on board really quickly with very little paperwork.

The advice that we give to business owners is to think about how they use their time. Technology has enabled me to be more productive and has increased efficiencies within our business.
 

Disclaimer

This feature contains general information only. Your financial needs and objectives have not been taken into account. Before making a decision, you should consider whether the products are right for you.

Filmed 8th June 2021


How to get started

1. Chat with a payment specialist

Call or request a callback, to chat about your payment needs and apply for a Presto Smart terminal.

 

2. Receive your device

Once your request is approved, you’ll receive your terminal within 5 business days – by a technician (metro only) or by courier.

 

3. Set up your terminal

Follow our step-by-step pairing instructions to integrate Presto Smart with your POS system, then start getting paid.

 

Get started by calling us on 1800 029 749 (8am-8pm Sydney time, Mon-Fri) or request a callback.


Need a different solution?

Check out our other integrated and standalone EFTPOS options.

EFTPOS Connect

Chosen by larger retail stores, service stations and food service chains using Linkly Point of Sale systems.

EFTPOS Now

Our portable EFTPOS machine for cafes, shops, market stalls, food trucks, trades, and professional service businesses.

Things you should know

Applications for merchant services are subject to approval. Terms and conditions and fees and charges (PDF 69KB) apply. Full details are available on request.
 

1. This functionality is POS dependent.
 

2. Westpac instant settlement functionality is not available between 9:30 pm and 11:59 pm (EFTPOS 1 and Presto Smart terminals) and between 9:30 pm and 11:00 pm (EFTPOS Now and EFTPOS Connect terminals) - Sydney time. You can only perform a settlement once a day, before 9:30 pm (Sydney time). A settlement done after 11:00 pm for EFTPOS Now and EFTPOS Connect terminals and after 11:59 pm for EFTPOS 1 and Presto Smart terminals, will be processed as a settlement for the next day. Subject to system availability, settlement can take place 7 days a week. Settlement must be to an eligible Westpac transaction account. Instant Settlement functionality is not available on Corporate Online. Instant Settlement is only available for Mastercard, Visa and eftpos transactions (plus UnionPay if using EFTPOS Connect).

 

3. The Point of Sale solutions are supplied by POS Providers, not Westpac. Westpac does not guarantee or endorse those products and any related services. You can find out if your POS is compatible with Presto Smart.  
 

4.Our 1.2% flat transaction rate does not apply to American Express, Diners Club and JCB cards. 

 

5.Fees may be charged for chargebacks that are deemed to be excessive by Westpac. You will be notified in writing one month prior to the fee being charged.
 

# If you want to accept American Express, you'll need to call 1300 363 614 to enter into a separate merchant agreement with American Express.

Mastercard® is a registered trademark of Mastercard International Incorporated.

UnionPay is a registered trademark of China Union Pay Co., Ltd

American Express® is a registered trademark of American Express.