Protecting you from financial abuse

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Financial abuse can happen to anyone. People can be particularly vulnerable to financial abuse when they are dependent on family members and other people for their day-to-day care or social contact.
Financial abuse is more common than you would think with thousands of cases occurring across Australia every year. It affects people of all cultural, financial and social backgrounds. That’s why we are here to help with the tools and information on how to help keep you safe.
Financial Abuse Support Guide (PDF 1MB)
To help protect yourself from financial abuse:
We can help you put a number of protection measures in place such as withdrawal notification alerts and withdrawal limits on accounts.
It can be hard to recognise when you are experiencing financial abuse – particularly when the abuser is someone you have placed your trust in, or are dependent on for aspects of your care. It often involves actions over a period of time.
Warning signs may include:
We understand that it can be hard to talk about, or take action to stop financial abuse. In our branches, you are entitled to speak with one of our staff members separately from your support person, friend or carer. When you tell us that you suspect financial abuse, depending on your personal circumstances, we may:
If you believe you may be experiencing financial abuse, you should seek legal advice. You may be able to obtain free legal advice from a community legal centre or Legal Aid office in your state or territory. See the ASIC website for details.
Financial abuse is not the same as a fraud or scam, although financial abuse can sometimes involve fraud. Find out more information on how you can protect your security, including from fraud and scams.
Crisis support
Financial abuse and how to protect yourself
Powers of attorneys, guardianship and administration
Support and advocacy
Financial difficulty