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Westpac welcomes industry support for regional Australia
11 February 2025
Westpac CEO Anthony Miller has welcomed moves across the banking industry to pause regional branch closures and will extend Westpac’s existing moratorium.
Westpac has an existing multi-year commitment in place to not close any regional branches. This moratorium will now extend until mid-2027.
After discussions with Australia Post, Westpac has also agreed to increase its investment in Bank@Post to ensure the continued provision of banking services in regional locations.
“Westpac first implemented a moratorium on regional branch closures two years ago while we strengthened our banking services for regional and rural customers,” Mr Miller said.
“Today’s announcement from the Treasurer will see all major banks join Westpac with similar measures providing assurance that local banking services will remain in these communities until mid-2027.
“More customers are choosing to do their banking digitally and we’ve made significant investment in our branch network and digital banking capabilities to accommodate this shift in preference.
“Through our community engagement program we know that face to face service still plays an important role for many of our customers, and we are continuing to look at how we can best support Aussies in the bush.”
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