Westpac Online Banking



Go green, go paperless. eStatements

Since we introduced online statements in 2005, over 1 million customers have opted for eStatements and in so doing, helped save:

  • 24,310,347 million statements from being printed and mailed by Westpac
  • 526 tonnes of paper from being used for customer statements
  • 1,090 tonnes of greenhouse gas emissions from being produced

eStatements - how you and the environment benefit

  • Instantly access up to 7 years of online statements, customise statement periods, save the statements as PDFs to your computer1
  • Less paper to store or dispose of means lowering your risk of mail fraud and identity theft
  • Keep track of finances - you're sent an email when the eStatement is available.

Ready to make paper a thing of the past?

  1. Sign in into Westpac Online Banking 
  2. Click on Manage Your Accounts and select the Change Statement Options 
  3. Enter your email address (if you have not already done so) by selecting the Add email address link 
  4. Select the Email Notification option for the required accounts 
  5. Click the Confirm button.
Things you should know
  • 1. Only available on eligible accounts
  • 2. eStatements will not be available after an account is closed. Please ensure you have a copy of any statement you wish to retain prior to closing your account. Also please advise us if your nominated email address changes.
  • 3. For credit card accounts, if Westpac finds that eStatement notifications are being returned because your email address is invalid we will start sending you paper statements.
  • 4. Any changes you make to your statement options will be effective from the next statement cycle.
  • 5. If you choose to keep receiving paper statements, you may like to confirm your statement mailing address by calling us on 1300 655 505.
Go paperless
Still have questions?