Insurance Solutions

How is my money protected from fraud?

What if my wallet gets lost or stolen?

Losing your wallet can be a nightmare. However, Secure Sentinel can make it a whole lot easier to handle. Wherever you are in the world, one free call to Secure Sentinel begins the process of finding or replacing your most valued items. They can save you the hassle of calling multiple providers if your money and your cards are lost or stolen.

Refer to Protect your cards and other valuables with SecureCard  ^TM for more information.

What protection is there for my credit card?

We monitor your usual credit card spending, so we can detect any unusual spending patterns and prevent attempts by others to use your credit card. Our Fraud Detection team operates 24/7 ¹ to protect your security, both when you're at home or overseas.

Refer to Card fraud and how we manage it for more information.

What protection is there for online banking?

We are committed to the security of your online banking and take security matters seriously. Westpac Protect means you can enjoy convenient and secure Online Banking.

Refer to Online Banking privacy and security for more information.