Westpac’s commitment to customers as a responsible lender
Our commitment to customers as a responsible lender
We are committed to responsible lending practices and follow 4 guiding principles.
- We seek to lend only what our customers can afford to repay.
- We market our products and services responsibly.
- We support customers facing financial difficulty.
- We help to improve our stakeholders’ financial literacy and capability.
Please read the Westpac Principles for Responsible Lending (PDF 32Kb) for more detail.

