Merchant services

Essentials

• A portable terminal you can take to your customers

• High speed GPRS wireless communication
• A lightweight handheld device combining the PIN pad, printer and machine
• Rechargeable battery pack ensures power for high volumes of sales transactions
• Can be approved to accept phone and mail order payments.

Features

We’ll deliver EFTPOS Extra Mobile machines and train your staff to use its features. ¹

Full range of transaction and settlement features

• Accepts all credit, debit and charge cards
• Provides the full range of transaction types including purchase, cash out, refund and void
• Provides tipping, pre-authorisation and shift reporting options, particularly useful for the hospitality industry
• Gives you an immediate response approving or declining the transaction ²
• Transfers cleared funds automatically to your nominated business account. ²

Customise your reporting

• Customise your transaction reports depending on your criteria.

Security features to protect you and your customers

• Tamper evident and tamper responsive machine
• Complies with industry and card scheme standards to protect your customers’ card and PIN details
• User access control, so you can manage who processes high risk transaction types, such as refunds and voids.

Fees

Your unique business

As every business is different, contact us for a detailed quote.

Fees and charges explained

For information on fees and charges read Explain my fees and charges.

Support

Troubleshooting guide

For more information, read the EFTPOS Extra Mobile troubleshooting guide.

Our helpdesk is available when you need assistance

Contact our Merchant business solutions help desk 24/7 on 1800 029 749.

Call the Helpdesk if you want to:

• Enquire about transactions
• Resolve any technical problems
• Upgrade your machine
• Apply for an additional machine
• Reset your password
• Request a merchant statement
• Review or query merchant fees.

Receive personal delivery and training ¹

• Face to face delivery and training
• Remote update of functionality and software.

Fast machine replacement

• EFTPOS machine replacement in 4 hours for metropolitan locations; 24 hours for country locations ²
• Backed by one of Australia's most reliable communication networks, Telstra.