Online support
Token guides
How to register a token and who you want it to be used by.
Requesting a Token for a User (PDF 294kb)(Opens in new window) - how to get a token so that a user can submit payments above the daily payment limit.
Linking and Activating a Token (PDF 228kb)(Opens in new window) - get tokens you've received ready for authorising payments.
Removing a Token from a User (PDF 130kb)(Opens in new window) - what to do when a user no longer needs a token.
Reassigning a Token (PDF 248kb)(Opens in new window) - give an existing token to another user when users change duties.
Things you should know
-
To view PDF files you need Adobe Acrobat Reader. Use Adobe's online PDF conversion tools to convert to another format.
