Sustainability in action
Code of Banking Practice
Our commitment to the code
Our key commitments and obligations to customers on the standards of practice, provision of banking services and more.
Code of Banking Practice
Changes in the revised Code of Banking Practice, developed in partnership with key industry and consumer stakeholders.
Guarantor disclosure
Helping guarantors understand how the Code deals with the disclosure of financial information.
Guidelines on family law proceedings
Guidelines that will assist in implementing family law settlements where there are joint debts.
Frequently asked questions
Questions and answers on changes to the Code and how they impact you.
Things you should know
-
To view PDF files you need Adobe Acrobat Reader. Use Adobe's online PDF conversion tools to convert to another format.
Code of Banking Practice
