Personal Accounts Terms & Conditions

• Removed account limit per customer for Westpac 55+ and Retired
• Inserted a reference under ‘What debit card access is available?’ that a new Handycard is not available for ‘Westpac Choice/Westpac Choice Concession’ and ‘Westpac 55+ and Retired’

• Information about providing account operating authority for new joint accounts has been changed to permit the authority to be provided by telephone in some cases. Where a new joint account is opened online or on mobile, the operating authority will be several unless it is changed to joint in branch.
• In the Parental controls table for the Westpac Bump Savings account, amended clause to add reference to the new share capability for View & Transact and View Only access on Savings Goals
• Amended clause to add reference to the new share capability for an authorised signatory for Online Banking on Savings Goals

• Removed first paragraph from “Savings Goals” section
• Added sub-section for “Shared Goals” under Savings Goals
• Added sub-section for “Fund My Goals” under Savings Goals
• Provided additional information on what you can do at a POS terminal if your account has card access (mainly on withdrawing cash), and clarified our responsibilities and liabilities where financial institutions or merchants refuse to accept a card.

4. Understanding debit cards

• Amended content under Weekly Spend Limit to clarify included and excluded payment types.
• Clarified that a maximum of two eligible deposit accounts can be linked to your card and when a card may be cancelled.
• Expanded the information on the process for resolving disputes with merchants.
• Clarified that there is a courier cost to send a replacement card if it is lost overseas.

• Given additional examples on choosing codes and PINs

• Added definition for ‘Savings Goals’
• Added definition for ‘Shared Goals’
• Added definition for ‘Fund My Goals’

Section A Features and benefits

Included online method for how a Farm Management Deposit Account can be opened.

• Replaced references to ‘Business Telephone Banking’ to be ‘Group Telephone Banking’.
• Amended reference to ‘Access level’ to refer to Online Banking T&Cs or Group Telephone Banking T&Cs

30. Definitions

• Replaced references to ‘Business Telephone Banking’ to be ‘Group Telephone Banking’.
• Removed definition of ‘Access level’
• Added wording to specify that a reference to time is a reference to that time in Sydney.

• Amended to clarify the card eligibility age.
• Removed ‘Getting started’ sub section

• Amended content under Weekly Spend Limit to clarify included and excluded payment types.  

Type of Periodical Payments - Fee (each payment) Table

Amended wording to clarify that the overdrawn fee is nil for Westpac Choice Concession account holders.

Terms appear on the Westpac website only.

Things you should know – 2. Spend&Save bonus variable interest

Effective 30 August 2024 the following changes will be made to Spend&Save bonus variable interest with a Westpac Life and Westpac Choice account:

• removed the requirement for the eligible Westpac Life and Westpac Choice account being in the same name.
• removed the requirement for only the earliest Choice account being eligible.
• amended wording to reflect that the 5 eligible purchases with a debit card linked to the Westpac Choice account must be settled (not pending) by 11.59PM AEST on the second last business day within a calendar month.
• amended wording to reflect that Spend&Save bonus variable interest is recorded as paid into an eligible Westpac Life account on the last business day of the month.
• added information that the bonus interest will appear on a Life account statement as “Interest Paid - Promotional” and in Online Banking and the Westpac App as “Promotional rate”.
• removed that if a Westpac Life account is closed before 21^st day of the following month bonus interest will not be paid.