Personal Accounts Terms & Conditions
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Find the current T&Cs and recent changes.
Westpac Passbook 55+ and Retired, Passbook, Personal Cheque and Premium Saver
Westpac DIY Super Working and Westpac DIY Super Savings
Summary of changes, effective 27 August 2026
| Section Reference | Change Description |
|---|---|
1. Summary of Features Will I get regular statements? See the ‘Your statements’ section for more details. |
This has been updated from Quarterly, or more frequently on request to: Yes |
4. Your Statements Electronic statements. |
Statements will generally be provided electronically (via Online Banking with email notification) unless you opt out. Statements may be deferred where there is no account activity, but will be provided at least every six months. You can change your statement preferences at any time via Online Banking, in branch or by calling us. |
4. Your Statements Things to remember about statements. |
Currently, its states you must notify us within three months of receiving your statement of account to assist in any claim you may need to make regarding any lack of authority, including forgery, or any other discrepancy. This will be amended to ‘you must notify us as soon as possible’. |