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Scams Awareness Week is an annual education and awareness initiative of the Scams Awareness Network, supported by Westpac.

Scams cost Australians, businesses, and the economy hundreds of millions of dollars each year and cause serious emotional harm to those impacted, and their families - in 2019 alone, reported losses exceeded $634 million*.

Knowing how scams work, and the steps you can take to protect your personal and financial information can help protect you from scams and identity theft.

"Be yourself. Don't let a scammer be you."

Scams are constantly evolving and our growing use and reliance on technology provides scammers more opportunities to trick you into giving away your valuable personal information.

Scammers use personal information to steal identities for personal and financial gain.

Lost personal information also leaves you more susceptible to future scams, as stolen personal information is often sold illegally.


Where to seek help

If you've lost money or given your personal details to a scammer, there are steps you can take straight away to limit the damage and protect yourself from further loss.

  • If you’ve sent money or shared your banking or credit card details, contact us immediately.
  • If you’ve given your personal information to a scammer, visit IDCARE (, Australia and New Zealand’s not-for-profit national identity and cyber support service. IDCARE can work with you to develop a specific response plan to your situation and support you through the process.
  • Take the time to warn your friends and family about these scams.
  • If the scam occurred on social media, report it to the social media platform.


Register for Australian Government’s Scamwatch email alerts to get updates on the latest types of scams targeting Australian consumers and small business.

Visit the Scamwatch website to find out:

Helping you stay protected from identity theft infograph
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As reported in the Australian Competition & Consumer Commission’s (ACCC) Targeting scams report.