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Privacy reforms

The Federal Government has made significant changes to the Australian Privacy Act.

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Privacy policy

Our Privacy Policy describes how Westpac protects and safeguards your financial information as well as how we comply with the Australian Privacy Principles.

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Credit Reporting Policy

Our Credit Reporting Policy explains how we manage your credit information. Our handling of credit information is regulated by the Privacy Act and the Privacy (Credit Reporting) Code (known as the 'CR Code').

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Statement of Notifiable Matters

Our Statement of Notifiable Matters compliments our Credit Reporting Policy and provides information on the entities to whom we may disclose your credit information as well as information on certain rights you have in relation to your credit information.

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Westpac surveys

We regularly conduct voluntary surveys to garner customer feedback to help us improve the quality of our products and services.

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