Privacy
Credit Reporting Policy
Our Credit Reporting Policy explains how we manage your credit information. Our handling of credit information is regulated by the Privacy Act and the Privacy (Credit Reporting) Code (known as the 'CR Code').
EU Data Protection Policy
From 25 May 2018, the General Data Protection Regulation (GDPR) regulates the processing of personal information under European Union (EU) law.
Privacy Policy
Our Privacy Policy describes how Westpac protects and safeguards your financial information as well as how we comply with the Australian Privacy Principles.
Privacy reforms
The Federal Government has made significant changes to the Australian Privacy Act.
Comprehensive Credit Reporting (CCR)
This year comprehensive credit reporting is happening in Australia and customers will soon see a change to their credit report.
Statement of Notifiable Matters
Our Statement of Notifiable Matters compliments our Credit Reporting Policy and provides information on the entities to whom we may disclose your credit information as well as information on certain rights you have in relation to your credit information.
Westpac surveys
We regularly conduct voluntary surveys to garner customer feedback to help us improve the quality of our products and services.