Choose one of the below links for more detail on what you need to provide at each stage of your application:
1. Income and employment verification
3. Residential address verification
4. Passport and eligible visa details
5. Vehicle security verification (secured car loans only)
6. Mortgage, rental and personal finance details
7. Your recorded residential address
1. Income & Employment Verification
If you are an existing Westpac account holder, we will endeavour to verify your income via the deposits in your account. If we are unable to do so, please refer to the below:
Employment type | Send this documentation |
---|---|
Full time/part-time & casual* employment |
Or
|
Self Employed |
|
Rental Income |
|
Australian Government Allowance/Overseas Pension* |
|
Retirement Income |
|
Spousal / Maintenance Income |
|
2. Identity verification
Please visit your local Westpac branch as soon as possible and provide:
One item of identification from each of the categories listed below or two items of identification from Table A - Primary identification document category.
A request for each of the identity document(s) you have provided may be submitted via a third party provider to verify your identity information with the record held by the relevant government issuing agency.
Table A - Primary Identification document | Table B - Secondary identification document |
---|---|
Birth certificate Australian (must be a full birth certificate) | Foreign driver’s licence |
Birth certificate Foreign (issued by a foreign government, the united nations or an agency of the united nations, must be a full birth certificate) | Security guard’s licence |
NSW Birth card | Shooter’s/firearms licence |
Australian citizenship certificate | Blind Citizens Australia ID card |
Foreign citizenship certificate (must be issued by a foreign government) | Australian Public Service employee ID card |
Australian driver’s licence |
Australian higher education (TAFE or University) student card |
Australian learner’s licence |
Working with children check card (Blue card) QLD, VIC, WA |
Current Australian passport (can either be current of expired within the last 2 years. Must not be cancelled, defaced or mutilated) | Australian Taxation Office (ATO) notice issued within the last 12 months which shows your name and residential address |
Foreign passport (can either be current or expired within the last 2 years. Must not be cancelled, defaced or mutilated) | Financial benefits notice issued by Commonwealth, State or Territory government issued within the last 12 months which shows your name residential address (e.g. notice from Centrelink) |
Foreign travel documents (issued by a foreign government, the United Nations, or agency of the United Nations) | Financial institution passbook (Australian which must be current and have a black light signature) |
Australian boat licence |
Utilities notice issued by a local government or utilities provider within the last 3 months which shows your name and residential address |
Australian taxi licence |
Centrelink health care card |
Centrelink pension card | Australian Marriage certificate |
Department of Veterans pension card | Medicare card |
Keypass Photo ID card | Commonwealth seniors health card or state seniors card |
18+ proof of age card | |
National identify card (issued by a foreign government, the United Nations or an agency of the United Nations) | |
NSW RMS photo card or proof of age card |
3. Residential address verification
Please provide the following documentation for verification:
Secured personal loan:
- Australian Driver’s Licence Must be current and not expired
- Must show your current residential address as provided on your application
- Front and back copies lightened and enlarged 200%
Unsecured personal loan: Please provide the following documentation for verification:
- Australian Driver’s Licence or Proof of Age Card
- Must be current and not expired
- Must show your current residential address as provided on your application
- Front and back copies lightened and enlarged 200%
AND one of the following:
A current utility bill, issued within the last three months, by a Local Government or utilities provider
- Must show your name as provided on the application
- Must show your residential address as provided on the application
- PO Box addresses will not be accepted
A current mobile phone bill, issued within the last three months:
- Must show your name as provided on the application
- Must show your residential address as provided on the application
- PO Box addresses will not be accepted
A current bank statement, issued within the last three months:
- Must show your name as provided on the application
- Must show your residential address as provided on the application
- PO Box addresses will not be accepted
4. Passport and eligible Visa details
Please send the following documentation for verification:
- The photo page of your current passport
- Your current Australian visa
5. Vehicle security verification content (applicable for secured personal loan only)
Minimum requirements for a vehicle offered as security. The car you offer as security on your secured personal loan must:
- Be less than 7 years old
- Have been imported by the manufacturer
- Never have been written off (even if it was repaired)
- Have a value appropriate to the loan amount
- Be worth $10,000 or more
- Have a paid full comprehensive insurance policy with Westpac noted as the financier.
Dealers Invoice or Contract of Sale. This must state:
- Dealerships ABN and Name
- Dealers licence number
- Applicant’s name and address as per application.
- Year, Make, Model, Body and Badge of the vehicle to be purchased
- VIN/ Chassis number
- Build or Production date (Month/Year)
- Engine number
- Registration Plate number and expiry date (if purchasing a Used vehicle/ Demo model/Auction)
Note: Hand written Dealer Invoices are acceptable provided no amendments are made
Or
Official Registration Certificate (or Recent Renewal Notice for WA only). This must state:
- Expiry date and must be current
- Seller’s name
- Vehicle details, Year, Make, Model on registration papers
- VIN/ Chassis number
- Engine number
- Registration Plate number
- Documents not accepted:
- Registration transfer form
6. Mortgage, rental and personal finance details
If you have a mortgage, or have recently applied for a mortgage, the details of the monthly payments.
If you are renting or boarding, the details of your landlord / real estate agent including:
- Name
- Contact number
Details of all your monthly financial commitments, such as payments made for other loans, or credit cards
7. Recorded residential address
Is the residential address we hold for you the latest? You will need to provide this in your application.
How to provide us with your latest address:
- You can update us by calling 132 032 or
- Update your personal details by signing in to Online Banking or Mobile Banking (if you are registered).
Allow 24 hours for our records to be updated before completing your application.
We respect your privacy
Our privacy policy is available at westpac.com.au/privacy or by calling 132 032.
It includes information on how we handle your personal and credit information, including how you can request access to your information, seek corrections and make complaints.