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Contact us in the Westpac AppConnect directly to our customer service team.Contact us in the Westpac App
Sign in, skip the automated questions and talk to the right person not a phone menu.
- The fast and secure way to talk to us
- Avoid the need to answer a series of security questions as we verify your identity when you sign in via the app
- The Westpac App connects you straight to the relevant team member.
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Take the Security Wellbeing Check in the Westpac app
Westpac Protect™ Security Guarantee
If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.

Things you should know
Read the Westpac Online Banking Terms and Conditions (PDF 236KB) at westpac.com.au before making a decision and consider whether the product is right for you.
Contacting us from the Westpac App: Standard call charges apply. Internet connection is needed to access Westpac App. Normal mobile data charges apply.
Westpac Mobile Banking applications are only available for use by Westpac Australia customers.
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© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian Credit Licence 233714.