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  • Download your transaction or interest & tax reports
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  • Update your profile settings including updating your address
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Use Smart Search in the Westpac App to quickly find what you need, from locking your card, updating contact details, making a payment, and so much more.

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  • The fast and secure way to talk to us
  • Avoid the need to answer a series of security questions as we verify your identity when you sign in via the app
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Westpac Protect™ Online Banking Security Guarantee

If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.


 

Westpac Protect Security Guarantee
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Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 236KB) at westpac.com.au before making a decision and consider whether the product is right for you.

Westpac’s Online Banking Security Guarantee - If your Westpac account is compromised as a result of Internet fraud, we guarantee to repay any missing funds, providing you comply with our Online Banking Terms and Conditions. This includes keeping your sign-in details (including passwords, Westpac Protect™ SMS codes and SecurID® Token codes) private. You must inform us immediately if you suspect the security of your access details has been compromised, or you suspect an unauthorised transaction or potential fraud on your accounts.

Contacting us from the Westpac App: Standard call charges apply. Internet connection is needed to access Westpac App. Normal mobile data charges apply.

Westpac Mobile Banking applications are only available for use by Westpac Australia customers.

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© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian Credit Licence 233714.