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Extended warranty insurance

Important: Effective 1 October 2017, the insurer of your Westpac Credit Cards Complimentary Insurance will be changing from QBE Insurance (Australia) Limited (“QBE”) to Allianz (issued by Allianz Global Assistance and underwritten by Allianz Australia Insurance Limited). For more information, visit
https://www.westpac.com.au/ccinsurance.

 

Extended Warranty Insurance is part of the complimentary insurance covers we have available to Westpac cardholders on selected personal credit cards.

This cover extends the manufacturer’s expressed Australian warranty on most new personal goods purchased, provided the entire purchase is charged to the cardholders eligible credit card account.

The insurance cover provided in respect of the purchase of personal goods comes into effect at the end of the Australian warranty period that applies to the personal goods, provided the Australian warranty is for a period of six months or more up to a period of five years.

Which cards offer complimentary Extended Warranty Insurance?

The following cards offer up to 24 months extended warranty cover:

The following card offers up to 12 months extended warranty cover:

If you have a Westpac credit card that is not listed above, and would like to check if your card offers Purchase security insurance, please refer to the Westpac Credit Cards Complimentary Insurance Policy (PDF 293KB) (effective 1 October 2017).

Making a claim

You’ll need to contact Allianz Global Assistance (the issuer of the insurance) within 30 days or as soon as possible of learning of an occurrence (loss, damage or breakdown) that may result in a claim.

Want to know more?

You can find out more about making a claim in the Westpac Credit Cards Complimentary Insurance Policy. The Allianz Global Assistance website also has helpful FAQS and claims forms you can download.

Things you should know