Topping up your money card
It's quick and easy to reload the money card (reload fees apply):
- Load funds instantly through Westpac Live Online Banking when you select your Global Currency Card as a "To" account
- To load funds from another Australian Financial Institution using the BSB and account number associated with your card, located on the back of your card
- Use BPAY® by entering the BPAY® Biller Code 208637, then enter your customer reference number which is the 13 digit number on the back of your card
- If using another Australian Financial Institution, load before you go, so you will not have any problems setting up a new payee or biller when you are overseas.
Lost or stolen cards and assistance
Please contact us straight away if your card is lost or stolen:
- 1300 797 470 (within Australia)
- +61 2 9155 7744 (from overseas)
You can speak to someone 24 hours a day, 7 days a week.
Spare money card
For your convenience, we issue you with two cards - a primary card and a spare card. They have different card numbers and separate PINs. Both cards should only be used by you and not by another person.
You can use your spare card if you can't use your primary card (such as if it's damaged, lost or stolen). Both cards have access to your Global Currency Card funds and can be used interchangeably.
What if I have money left on the money card when I return from overseas?
You can keep using your card in Australia to either shop online in your chosen currency or withdraw cash from any Westpac Group ATM without paying any ATM withdrawal fees. Alternatively, you can transfer the remaining foreign funds back into Australian Dollars at the applicable exchange rate and request the Available Balance to be transferred into a nominated Australian bank account, simply sign in to gcc.westpac.com.au
Things you should know
Information is current as at 1 May 2017. You should read the Westpac Global Currency Card Product Disclosure Statement before making a decision and consider whether this product is appropriate for you. This information does not take into account your personal objectives, financial situation or needs and you should consider its appropriateness having regard to these factors before deciding to acquire this product. You must be 16 years or older and have an Australian residential address to be eligible for this product. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac) is the distributor of the Product. Rev Australia Pty Ltd ACN 117 378 953 AFSL 401610 manages the Westpac Global Currency Card product for Cuscal Limited 087 822 455 AFSL 244116, an authorised deposit taking institution and a member of Visa International. Cuscal Limited is the issuer of the Product only, and does not take deposits from you. Westpac is not responsible for and does not guarantee the Product or Card, your ability to access any prepaid value or the use of this Product or Card. Amounts held on the Product do not represent a deposit with, or any other liability of Westpac or any company in the Westpac Group. Read the Westpac Online and Mobile Banking terms and conditions at westpac.com.au before making a decision and consider whether the product is appropriate for you. Internet connection is needed to access the Westpac Global Currency Card app and Westpac Online and Mobile banking. Normal mobile data charges apply.
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