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The Global Currency Card (GCC) has now closed. 

We now offer a new travel card, the Westpac Worldwide Wallet. If you had funds left to retrieve from your GCC account at the time of closure, you’ll find all the information you need below.

Claiming your funds

If you have an eligible Westpac account:

Any remaining funds will be automatically transferred there on your behalf by the end of July 2021.1

or

If you don’t have an eligible Westpac account:

Contact the Travel Card team directly on 1300 797 470 (or +61 2 9155 7744 from overseas) to organise the transfer of any remaining funds to a nominated Australian bank account. Alternatively, complete the  GCC Funds Redemption form (PDF 1MB)and return by fax or mail.
Westpac Travel Money Card

Introducing the Westpac Worldwide Wallet

Our new travel card is a safe and smart way to pay. You can order online or pick one up from your local branch and activate it online.
 

  • Fee-free shopping
    Whether you’re home or away, you can avoid foreign transaction fees when you shop online. You’ll also pay zero ATM withdrawal fees at over 50,000 Global ATM Alliance ATMs around the world. 2
     
  • Rewarding perks
    Access unforgettable experiences where you live or abroad with access to Priceless® Cities. 3  Plus, get cashback when you shop overseas thanks to Mastercard® Travel Rewards. 4
     
  • Easy management
    Enjoy the convenience of managing your travel card alongside your regular banking in the Westpac App. 
     
  • Stress-free travel
    Feel secure from fraudulent transactions with Mastercard Zero Liability protection. 5  You can also kick back at one of over 1,000 airport lounges if your flight is delayed. 6
     

FAQs

Westpac has partnered with Mastercard to offer a new travel money card called the Westpac Worldwide Wallet. Some of its exciting new features include:

  • Instant funds transfer, account visibility, and currency conversion via the Westpac App or Online Banking
  • Up to 10 foreign currencies loaded onto your account at any time
  • Lounge access if your flight is delayed6
  • Compatibility with Google Pay™ or Samsung Pay™, so you can use your card to tap and go.
     

You can learn more about the Westpac Worldwide Wallet or order one online here.

The Westpac applicable exchange rate at the time the transfer of funds is made will be applied. Keep in mind that the market rate may fluctuate daily which might impact the amount transferred.

For any questions about the conversion of foreign currencies into AUD, please get in touch with our Customer Care team on 1300 797 470 in Australia or +61 2 9155 7744 if overseas.
Yes. You will be able to check you transaction history by signing in to the GCC portal directly via gcc.westpac.com.au. Please note you won’t be able to access your GCC account’s transaction history via the Global Currency Card app or Westpac App. If you have any issues, please contact our dedicated Travel Card team for further assistance on 1300 797 470 in Australia or +61 2 9155 7744 from overseas.

Information about the changes to the GCC and your next steps would have been sent to either a valid email address or nominated mailing address. If you didn’t receive these communications, please make sure that you’ve updated these details in your profile so we can contact you with important notices in the future.

Call our 24/7 Customer Care team on +61 2 9155 7744 to find out how we can help. 

No, these transactions won’t be declined as long as you have enough funds in your account.

If you suspect an error in your transaction history, please complete the GCC Disputed Transaction(s) form (PDF 90KB) and return it by fax or mail to lodge a dispute.

You can contact our dedicated travel money card team on 1300 797 470 in Australia or +61 2 9155 7744 if overseas for further assistance. 
Things you should know

Global Currency Card

Westpac Global Currency Card Privacy Policy (PDF 69KB)

Information is current as at 6 November 2020. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac) is the distributor of this product. Rev Australia Pty Ltd ACN 117 378 953 AFSL 401610 manages the Westpac Global Currency Card product for Cuscal Limited ACN 087 822 455 AFSL 244116, an authorised deposit-taking institution and a member of Visa International. Cuscal Limited is the issuer of the product only and does not take deposits from you. Westpac is not responsible for and does not guarantee this product or card, your ability to access any prepaid value or the use of this product or card. Amounts held on the product do not represent a deposit with, or any other liability of Westpac or any company in the Westpac Group.

1.Funds may not be deposited by this date if preauthorisation of funds on your account are waiting to be cleared.


Worldwide Wallet

You should read the Westpac Worldwide Wallet Product Disclosure Statement and Online Banking Terms and Conditions before making a decision and consider whether these products are appropriate for you. This information does not take into account your personal objectives, financial situation or needs and you should consider its appropriateness having regard to these factors before deciding to acquire these products.

Information will be disclosed to third parties about you and your Product, or transactions made by you with the Product, as necessary for the service provision or as required by law. Westpac’s Privacy Policy explains our commitment to the protection of your personal information. Please refer to our full Privacy Policy (PDF 206KB).

2.No ATM withdrawal fee at Westpac Group ATMs in Australia and over 50,000 ATMs globally via Global ATM Alliance partners. Other fees and charges may be payable.

3.For Priceless ® Cities terms of use, visit www.priceless.com/terms/en_AU.

4.Individual terms and conditions (T&Cs) apply to each offer. The T&Cs of each offer are specified on http://mtr.mastercardservices.com/en/i/20657. Cashback is available on international spend only. Cashback is not available for any local or domestic spend (in Australia). Cashback applies to qualifying transactions only (where a cardholder makes a purchase that meets the cashback offers published criteria and the specific T&Cs, in the local currency stipulated). Cashback is not processed immediately and will not reduce the purchase price of goods and services at the point of sale. The processing of cashback offers is undertaken by automated Mastercard systems and will appear as a credit on your next Westpac card statement. Mastercard Travel Rewards is operated by Mastercard in agreement with Westpac. For the Worldwide Wallet, the cashback processed will depend on the currencies available on your card and the location of your purchase. Examples of how a rebate may be processed are: If the destination currency is listed as a currency into which you can load funds onto your Card, the rebate will be credited as a single amount to the destination currency regardless of whether you have any funds available in that currency; or If the destination currency is not listed as a currency into which you can load funds onto your Card, the rebate will be credited to the local currency in the country in which your Prepaid Card was issued, i.e. AUD.

5.You will be reimbursed for any unauthorised transactions, provided that you have not contributed to the loss, exercised reasonable care in protecting your card and account, and immediately notified Westpac upon becoming aware of loss, theft, or misuse. 

6.You must register each flight at least 6 hours before your flight. A flight is defined as a single scheduled airline flight under a single flight number. Delay must be officially announced by the airline and reported to our flight status data service provider. Flight Delay Pass is only available at selected airport terminals. If you are under 18 years old, you must be accompanied by an adult (18 years of age and older) to enter participating lounges. Access to and use of the Flight Delay Pass is subject to T&Cs which may change from time to time. Visit flightdelaypass.mastercard.com/worldwidewallet for the T&Cs and the list of participating lounges.

Internet connection may be needed to make purchases using Google Pay or Samsung Pay and normal mobile data charges apply.

Google Pay is a trademark of Google Inc.

Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co., Ltd.

Mastercard and Priceless are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated.