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Need to register for Online and Mobile Banking*?

Our 'How to register' videos and downloadable visual guides are here to help you get started.

Already registered but forgotten your sign in details?

Our simple password and customer ID reset videos and visual guides are here to help you get back online.

Registration guide

Westpac Online Banking Registration guide

For our Chinese speaking customers, we have developed this guide to assist you, please download the guide in Simplified Chinese.


Switch to Digital Mail

The COVID-19 situation is currently causing delays with the delivery of some postal mail

You can choose to have your eligible account correspondence sent securely to your Digital Mailbox within Online and Mobile Banking instead.



Online Banking FAQs

Frequently asked questions about Online and Mobile Banking


How-to videos

From how to register to learning more about our Online and Mobile banking features, our selection of short how-to videos are here to help. 


Things you should know

*Please read the Online Banking Terms and Conditions, or Phone Banking Terms and Conditions, at before making a decision and consider whether either of these products are right for you.

Subject to systems availability. Apple Store is a service mark of Apple Inc. Google Play are trademarks of Google Inc.

Eligibility conditions apply. Westpac customers who wish to utilise these special relief measures or need assistance should contact Westpac Assist on 1800 067 497 or speak with their Relationship Manager.

Interest rates are subject to change. Terms and Conditions and eligibility criteria apply.

© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.