Online and Mobile Banking.

Access your banking via your computer, mobile phone or tablet. Online banking helps you securely do everyday things like pay someone, see your account balance, pay bills and more.

Registration guide

Westpac Online Banking Registration guide

For our Chinese speaking customers, we have developed this guide to assist you, please download the guide in Simplified Chinese.

Registration guide (Simplied Chinese) (PDF 3MB)

Switch to Digital Mail

The COVID-19 situation is currently causing delays with the delivery of some postal mail

You can choose to have your eligible account correspondence sent securely to your Digital Mailbox within Online and Mobile Banking instead.

Learn More

FAQs

Online Banking FAQs

Frequently asked questions about Online and Mobile Banking

Online & Mobile Banking FAQs (PDF 175KB)

How-to videos

From how to register to learning more about our Online and Mobile banking features, our selection of short how-to videos are here to help.

Watch How-to videos

Need to download the Westpac App?

Download the app†

Android app on Google Play†

Speak to someone from our Customer Care team

132 032 for personal banking or 132 142 for business banking. 8am-8pm, 7 days a week

Explore our Customer Support Packages

See how to apply for support

Things you should know

*Please read the Online Banking Terms and Conditions, or Phone Banking Terms and Conditions, at westpac.com.au before making a decision and consider whether either of these products are right for you.

^†Subject to systems availability. Apple Store is a service mark of Apple Inc. Google Play are trademarks of Google Inc.

Eligibility conditions apply. Westpac customers who wish to utilise these special relief measures or need assistance should contact Westpac Assist on 1800 067 497 or speak with their Relationship Manager.

Interest rates are subject to change. Terms and Conditions and eligibility criteria apply.