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Apply for COVID-19 Financial Assistance 

If your business is experiencing financial difficulty as a result of government health orders or COVID-19 related lockdowns, we're here to help. There are various assistance measures available depending on your business’ circumstances.

Apply for assistance

Apply now or contact Business Assist on 1800 067 497.
 

COVID-19 support update

The pandemic is continuing to cause disruption for households and businesses across Australia. Our COVID-19 support measures for business customers impacted by the current lockdown have now been expanded.


If your revenue has been impacted by the latest lockdowns, financial assistance for eligible customers is available. This may include:      

Temporary overdrafts to help with cashflow

  • Interest free temporary overdraft for eligible existing small business customers, up to $15,000 for a maximum of 45 days1.

Repayment deferrals on eligible business, equipment, and auto finance loans

  • Defer payments for three months on eligible business loans for small business customers with a total committed exposure of up to $3m – with loan term extensions as required.

SME Recovery Loan Scheme

Transactional and Merchants

  • No Interest Rate Adjustments for early terminations on Term Deposits or Farm Management Deposits for eligible small business customers.
  • Merchant Terminal Rental Fee, Minimum Monthly Service Fee or Simple Pricing Plan Fee refunds for up to three months for eligible small business customers upon request.

Business Credit Card

  • No monthly payments or interest charges on all balances for three months on eligible Business Credit Cards for eligible small business customers.

Contact us to apply for COVID-19 support or to find out more

To find out more about eligibility and the options available, or to apply for COVID-19 business financial assistance, please contact our team at Business Assist on 1800 067 497


Ongoing support for customers impacted by COVID-19


To find out more about eligibility and the options available, or to apply for COVID-19 business financial assistance, please contact our team at Business Assist on 1800 067 497
 

For more information on COVID-19 support for personal products, please visit westpac.com.au/help/disaster-relief/coronavirus.


COVID-19: A guide to NSW business support grants and government assistance.

SME Recovery Loan for businesses impacted by COVID-19 or the floods.

Tips and ideas to help your business during COVID-19

Things you should know

1. Interest charges in relation to the temporary overdraft will be reversed or refunded to the overdraft. COVID-19 temporary overdraft available to existing small business customers who have Westpac as their primary bank and have a main transaction banking account with Westpac. Other eligibility criteria apply.