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We’re here to help

Westpac has supported our business customers through both good times and tough times, for more than 200 years – and will continue to be here for you as the COVID-19 situation evolves.

We are currently receiving a high volume of enquiries for the support options detailed below. Thank you for your patience as we work hard to process requests and provide your business with some of the help it may need.

Business loans and business credit card repayment deferrals

To help your cash flow, apply for a deferral of business loan and/or credit card repayments.

What’s available?

For six months:

  • Deferred principal and interest repayments of business term loans, auto loans, equipment finance and equipment loans.
  • Deferred business credit card repayments.
  • Reduced business credit card interest rate.
How do I apply?

Learn more about this support and check if you’re eligible, then apply online.

JobKeeper temporary funding assistance

Access a temporary overdraft while you await JobKeeper payments.


Unsecured business loans

To support your immediate needs, take out an unsecured business loan or overdraft.

Merchant terminal fee relief

Have your terminal plan fees or rental fees refunded for three months.

Business Term Deposit relief

  • Terminate a deposit without interest rate adjustment
  • Termination within 31 days permitted if experiencing hardship.

Speak to your banker, visit a branch or call us on 132 142.


Alternatives to banking in branch

Online and mobile banking gives you safe access to your accounts and key banking services – from anywhere at any time. 


Business tips and ideas

We appreciate your business may be disrupted by the COVID-19 situation. Our articles and videos may help.

Please note: Terms, conditions and eligibility criteria apply to all elements of the Westpac COVID-19 business support package detailed above. Follow the links for details.

Things you should know

Terms, conditions and eligibility criteria apply.


The JobKeeper program is a Federal Government initiative and we provide a link to the external site for your convenience. This information is provided for general information only. Please read the Government’s fact sheet to see if you are eligible and for terms and conditions that apply. You should consider seeking independent legal, financial, taxation or other advice on how the Federal Government initiatives relate to your circumstances.

Please read the Online Banking Terms and Conditions, or Phone Banking Terms and Conditions, at before making a decision and consider whether either of these products are right for you.