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Client Service

Who do I contact for day to day client service?

For general enquiries on operational banking ( including new accounts opening and updated signatories, electronic banking solutions and fee enquiries), contact:

Costa Anastasakis - Client Experience Manager
Level 7, 150 Collins St
Melbourne VIC 3000
Ph: (03) 8664 0438
Fax: (03) 8668 1116
Email: vicclientservice@westpac.com.au


Loretta Drago - Client Experience Manager
Level 7, 150 Collins St
Melbourne VIC 3000
Ph: (03) 8664 0108
Fax: (03) 8668 1116
Email: vicclientservice@westpac.com.au


Susan Hibbins - Client Experience Manager
Level 7, 150 Collins St
Melbourne VIC 3000
Ph: (03) 9608 3263
Fax: (03) 8668 1116
Email: vicclientservice@westpac.com.au


Cheryl Richardson - Client Experience Manager
Level 7, 150 Collins St
Melbourne VIC 3000
Ph: (03) 8664 0200
Fax: (03) 8668 1116
Email: vicclientservice@westpac.com.au


Mark Rouhan - Client Experience Manager
Level 7, 150 Collins St
Melbourne VIC 3000
Ph: (03) 9608 4273
Fax: (03) 8668 1116
Email: vicclientservice@westpac.com.au


Mark Vanden Driesen - Client Experience Manager
Level 7, 150 Collins St
Melbourne VIC 3000
Ph: (03) 8664 0116
Fax: (03) 8668 1116
Email: vicclientservice@westpac.com.au


Angela Vandenberg - Client Experience Manager
Level 7, 150 Collins St
Melbourne VIC 3000
Ph: (03) 9608 4242
Fax: (03) 8668 1116
Email: vicclientservice@westpac.com.au

If I need to escalate an issue, who should I contact?

Kevin Taylor – Team Leader
Level 7, 150 Collins St
Melbourne VIC 3000
Mob: 0478 493 135
Fax: (03) 8668 1116
Email: kevintaylor@westpac.com.au