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Virtual mailroom

Save time and money and increase efficiency by outsourcing the management of your paper processing.

A virtual mailroom streamlines payments and reconciliation by sorting and scanning incoming mail. It accurately recognises data from a range of standard and non-standard formats, including payment documents such as invoices, direct debit authorities, statements, cheques and remittances as well as other types of documentation such as application forms, postal orders and claim forms.

Using advanced Intelligent Character Recognition software, it has the capability to ‘learn’ rules for intelligent information matching. In addition to traditional mail, it can also process electronic communications.

A virtual mailroom solution offers same day processing, crediting and reconciliation of your customer payments (cheque and remittance advice) and next-day reconciliation of dishonoured cheques. This fast turnaround and enhanced reconciliation streamlines operational efficiencies and improves cash flow.