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QuickService is Westpac Institutional Bank's online service portal. QuickService enables you to create, manage and track service requests for your organisation's transactional banking products.

Features

  • Available 24x7
  • Service requests are received by your Client Enquiry Manager in real-time
  • View the status of your service requests at any time
  • Pre-populated electronic forms - covering numerous requests, such as Commercial Cards, Bank Cheques, Cheque Cashing Authorities and Payment Processing Service (PPS)
  • Covers approximately 40 products with up to 220 options for service
  • Ease of access to the staff on our Client Service Team and other Helpdesk.

Support Contacts

For QuickService support or assistance (including password resets) please contact your Client Enquiry Manager

For technical assistance, please contact the QuickService Service Desk:
Phone: 1300 366 061
Hours: 8am - 5pm AEST, Monday - Friday

Support Documents

QuickService User Guide (PDF 2MB)

QuickService Terms and Conditions (PDF 881KB)

Guide to Resetting Your Password (PDF 608KB)