Skip to main content Skip to main navigation
Skip to access and inclusion page Skip to search input


Westpac Institutional Bank's online service portal.

QuickService is Westpac Institutional Bank's online service portal. QuickService enables you to create, manage and track service requests for your organisation's transactional banking products.


  • Available 24x7
  • Service requests are received by Westpac in real-time
  • View the status of your service requests at any time
  • Pre-populated electronic forms - covering numerous requests, such as Commercial Cards, Bank Cheques, Cheque Cashing Authorities and Payment Processing Service (PPS)
  • Covers approximately 40 products with up to 220 options for service
  • Ease of access to the staff on our Client Service Team and other Helpdesk.

Support Contacts

For QuickService support or assistance (including password resets) please contact your Client Development Associate

Support Documents

QuickService User Guide (PDF 880KB)

QuickService Terms and Conditions (PDF 93KB)

Guide to Resetting Your Password (PDF 608KB)