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Corporate Online employs a 'best of breed' security model, utilising a range of protective technologies to guard your organisation's information, and to assist you in better management of the risk of fraudulent activity.


Corporate Online uses the latest encryption technologies to protect your data: whenever you sign in to Corporate Online, no matter where from, a secure 128-bit SSL session is established between your computer and Westpac.

Tailored access

When granted access to Corporate Online, your staff members are established individually as users within the organisation. They are provided with their own unique customer number and password which are linked to your organisation.

This means their access and privileges can be customised, so they can only see and action those functions you choose. At sign-in only the appropriate menus and functions will be shown to them - enabling segregation of duties where required.

Strong authentication

Corporate Online delivers an extra level of security when authorising changes or making high value payments, using the SecurID® token.

How does the SecurID® token work?

RSA SecurID token
  • It is issued only to staff you designate as 'authorisers'. To be issued a token, an authoriser usually is required to provide additional forms of identification on registration for Corporate Online
  • The token has a permanent serial number on its base. It also generates a dynamic security code on the display list that is valid for just 60 seconds
  • Both the token password and dynamic security code must be entered by the user when signing in to Corporate Online.

Business continuity planning

Corporate Online can provide your organisation with improved provision for business continuity and 'disaster recovery'.

As both Corporate Online data and software is hosted at Westpac, loss of your computer equipment (for example, through breakdown or theft) or of access to your buildings (e.g. through fire or flood) doesn't have to mean loss of access to your accounts or transaction services.

Security guidelines and training

Guidelines for managing internet security can be included as part of your training when your organisation is established with Corporate Online.

In addition, these security guidelines are always available on the Westpac website, for easy reference whenever required.

Add another layer of protection

As a preventive security measure, we strongly recommend you download and install IBM® Security Trusteer Rapport™ free of charge on all computers used to access Westpac Corporate Online as soon as possible.

Trusteer Rapport adds another layer of protection against potential online identity theft and fraudulent transactions. It's designed to work in parallel with most corporate firewalls or anti-virus software to provide a more secure online environment.

Please go to for more information and step-by-step installation guide.