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Merchant statements now available

From 15 March 2021 the following enhancements are now available in Corporate Online:

Receipts application:

  • Merchant statements are available in Adobe Portable document format (PDF) to view, print or save for each existing EFTPOS service registered to your organisation. The merchant statements starting from January 2021 are available.
  • Chain and Headquarter merchant statements are available in Adobe Portable document format (PDF) to view, print or save.


Please note, the Chain and Headquarter merchant statement will need to be registered to your organisation and access assigned to Receipts users by your Corporate Online administrators.

Administration application:

  • The statement delivery method for merchant statements can be updated by Corporate Online Administrators for each EFTPOS service registered to your organisation.


Please note, the merchant statement for February 2021 will be the last paper merchant statement. To receive a paper statement for March, Corporate Online Administrators will need to update the statement delivery method between 15 March 2021 and 28 March 2021. After this date, any changes to the delivery method will apply for the next monthly statement issued.

How to apply:

To register additional Merchant, Headquarters or Chain statements to your organisation the following Corporate Online organisation amendment form must be completed and signed then sent to your
Westpac representative.
 

Corporate Online Organisation amendment form – merchant services (PDF 103KB)

Need help?

Please contact your Westpac representative for further information. For assistance over the phone please refer to the Corporate Help Desk contact details and hours of availability for further details.