To register for phone banking, you’ll need to complete a registration form.
What will I need to complete the form?
You’ll need to have the following details handy:
Your 8-digit personal or business customer number
The BSB and account number for each account you want to access
The account name, BSB and account number for any third-party accounts you want to access
The 8-digit customer number of any User(s) you want to have access. If a User doesn't have a customer number, they'll need to visit a branch for an identity check. Once complete, we'll issue them with a customer number, and you'll be able to add them as a User after the service is set up.