Register for Business Telephone Banking
To register for the Business Telephone Banking service you will need to complete a form.
What do I need to fill in this form?
The form takes about 10 minutes to complete and you'll need to have the following details:
- Your 8 digit personal customer number (when applying as a sole proprietor, individual or 'trading as' name)
- Your 8 digit business customer number (if applying as a business entity)
- The BSB and account number for each account you want to access
- The account name, BSB and account number for third party accounts you want to access
The 8 digit customer number of any user(s) you want to give access to. If a user doesn't have one, they'll need to visit a branch for an identity check. Once complete, we'll issue them with a customer number and you'll be able to add them as a user after the service is set up.
The registration process
- Complete the Business Telephone Banking Registration form (PDF 172KB) - this will take 10 to 15 minutes
- Print and sign the form
- Email the signed form to registeronlinebanking@westpac.com.au. Or take the form into your local Westpac branch.
Be sure to read
Need help?
Call Business Direct on 132 142 (8am - 8pm, Monday to Friday)