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Managing a small business from your mobile

4-minute read

Our ability to do business on the move has been transformed in recent years, with the rise of smarter phones, stronger networks and enhanced cloud capability. Here are a few tips on how you could use your mobile to boost productivity, while avoiding potential pitfalls.

Key take-outs
  • Consider a business-only phone
  • Manage your apps and notifications
  • Make the most of connectivity
  • Don’t overload yourself

Aim for a separate work phone

For many of us, life revolves around our phones, with email and social media access, mobile-friendly browsers and of course, verbal communication. But these features come with a plethora of notifications and sounds – which can be very distracting when you’re trying to work. 


So it’s a good idea to have a separate phone for business purposes, to reduce these distractions. And if you’re accessing company documents and finances on your mobile, a separate phone helps with security too.

Keep your apps simple

It can be tempting to overload your mobile with apps that claim to improve workflow and productivity. But it’s wise to be selective and only use up memory on those that are really useful to you.


Many apps that you’ll use on desktop – such as the Office and Google suites – have smartphone versions. These cross-platform apps could be at the top of your list, as they enable access to notes and documents both in the office and on the move. 


If you want to take credit card payments on your mobile, you may be able to do that through an app too. When downloaded to a compatible phone or tablet, the EFTPOS Air app can take ‘tap to pay’ card and mobile wallet payments using just the device.

Link your business email to your phone

Some companies may not allow this for security reasons, but if you’re your own boss it’s a great way to keep in touch. You may have better things to do on public transport or waiting for an appointment. But if not, clearing your inbox and responding quickly to a few enquiries is an excellent use of your down time.

Make the most of connectivity

If you find yourself typing a lot of emails and documents on your phone, it could be worth investing in a portable Bluetooth keyboard. Wireless earphone/microphones are a must too, to avoid holding your handset to your ear for extended periods.

Organise your home screen

Treat your mobile screen like you would your desk, with all the tools you use most frequently to hand, and other things filed away neatly in folders.


The most important apps should be on the dock. The next on the home screen. And if your work mobile is also your personal mobile, it’s a good idea to keep social media icons at least a swipe away – to help remove the temptation to keep checking them.

Stifle notifications

The constant distraction of sounds and vibrations is really bad for productivity. If you want to concentrate on your business, simply turn notifications off – at least during office hours.

Manage your finances on your phone

Nowadays you can check your bank accounts, your share portfolio and your super, on your mobile – plus any number of other financial products. For those doing business and offering services on the go, you can manage your invoicing on your smartphone too.


A mobile business invoicing solution means, for example, you could send an invoice from your car as soon as you’ve completed a job, before heading off to your next appointment.

Be aware of security

Make sure your mobile is secure and that passwords are changed frequently. Your phone can provide access to many aspects of your life and business – so before it’s ever lost or stolen, make sure that no one else can gain that access.

Look after yourself

When using your mobile for business it’s easy to find yourself working 24/7 – which can lead to stress and even complete burnout. It’s important to find balance in your life, and have the strength of character to know when to turn your phone off and take a break.


Be aware of your posture too. Bending your head for long periods to study your screen can put strain on your neck and back muscles. Try to keep your back straight, your shoulders back, and your phone held at eye height.


Your mobile can be a major asset to your business, giving you flexibility and the option to work on the move. Just try not to overload yourself with apps and features, or the personal burden of too much ‘availability’.

A new, easier way to take payments

Get paid the easy way, with our EFTPOS app on your compatible phone. T&Cs, eligibility and fees apply.

Discover EFTPOS Air

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Things you should know

The information in this article (including any related to tax) is general in nature and does not take your objectives, financial situation or needs into account. Consider its appropriateness to these factors; and we recommend you seek independent professional advice about your specific circumstances before making any decisions.