Skip to main content Skip to main navigation
Skip to access and inclusion page Skip to search input

How to report a lost or stolen card

Report your card lost or stolen anywhere, anytime with Westpac Live.

Manage your cards in Westpac Live from the desktop or mobile.

What should I do after I report my card?

  • Let any additional cardholders know they’ll also be locked
  • Change direct debits or scheduled payments
  • Check for suspicious transactions. If you find any, call 1300 651 089 or +61 2 9293 9270


Step by step guide

Select Report lost or stolen cards under Card services.


Select the card then select the details. Click Continue.


If you select 'Yes' for suspicious transactions, a message to call Westpac will display.


Read more

How to export a detailed transaction history

Export your transaction details to supply to a third party.

Help reconcile and control your cash flow

Get more help on setting up Bank Feeds, including help videos.

Business hints & tips

Whether it's getting set up for success or saving time. Get up to date hints and tips for running your business.