How to report a lost or stolen card

Manage your cards in Westpac Live from the desktop or mobile.

What should I do after I report my card?

Let any additional cardholders know they’ll also be locked
Change direct debits or scheduled payments
Check for suspicious transactions. If you find any, call 1300 651 089 or +61 2 9293 9270

Step by step guide

Step 1

Hover over Services & preferences and select Services.

Step 2

Select Report lost or stolen cards under Card services.

Step 3

Select the card then select the details. Click Continue.

Note:
If you select 'Yes' for suspicious transactions, a message to call Westpac will display.