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How to report a lost or stolen card

Report your card lost or stolen anywhere, anytime with Westpac Live.

Manage your cards in Westpac Live from the desktop or mobile.

What should I do after I report my card?

  • Let any additional cardholders know they’ll also be locked
  • Change direct debits or scheduled payments
  • Check for suspicious transactions. If you find any, call 1300 651 089 or +61 2 9293 9270


 

Step by step guide

Select Report lost or stolen cards under Card services.

 

Select the card then select the details. Click Continue.


Note:

If you select 'Yes' for suspicious transactions, a message to call Westpac will display.


 


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