How to report a lost or stolen card
Report your card lost or stolen anywhere, anytime with Westpac Live.
Manage your cards in Westpac Live from the desktop or mobile.
What should I do after I report my card?
- Let any additional cardholders know they’ll also be locked
- Change direct debits or scheduled payments
- Check for suspicious transactions. If you find any, call 1300 651 089 or +61 2 9293 9270
Step by step guide
Select Report lost or stolen cards under Card services.

Select the card then select the details. Click Continue.
Note:
If you select 'Yes' for suspicious transactions, a message to call Westpac will display.
