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Payment limits in Westpac Live

Managing Business and Daily Payment limits

  • Administrators of your Westpac Live can amend the Business Daily Limit online or on mobile. The Business Daily Limit is set at a default limit of $10,000,000 and can be increased up to $100,000,000 if required.
  • Administrators of your Westpac Live can amend the Daily Payment Limit only online, not on your mobile device.

Update Business Daily Limit online:

  1. Navigate to Administration then click Business limit and billing details
  2. If prompted, enter your SMS or token code, then click Authorise
  3. Scroll down to business daily limit section and update.
  4. Click Save to apply the new limit.


 

Tip

Administrators will need to be registered for either Westpac Protect™ SMS Code or a SecurID® token to be able to manage the Business Daily Limit or Daily Payment Limits.

 

Update User’s Daily Payment Limit

  1. Navigate to Administration then click User Administration
  2. Select the User by clicking their name
  3. Scroll down to Daily payment limit and update amount
  4. Click Save at the bottom of the Edit User Access screen.


Things to know - User’s Daily Payment Limit

  • Without Security device (SMS code or Token) - $5000
  • With SMS code (completed by Administrator) – $200k
  • With token (completed by Administrator) – $20mil

How security works in Westpac Live

Our Westpac Protect™ Adaptive Authentication technology is a comprehensive real-time authentication and fraud detection platform which monitors your banking behaviour.
 

In addition, we protect you with our Security Guarantee and will repay any funds that are missing as a result of online fraud, providing you comply with our Online Banking Terms & Conditions. This includes keeping your access codes and passwords private and not sharing logins.
 

For added peace of mind, Users banking on behalf of your business will need a Westpac Protect™ SMS Code or a SecurID® token to:

  • Access a higher Daily Payment Limit above $5,000 (see table below)
  • Approve same day (RTGS) payments
  • Access certain areas in Westpac Live, such as User Administration  

Managing security devices for Users

To assign a security device for a User:

  1. Navigate to Administration then click User Administration
  2. Click on drop down menu next to User and either select Assign Token or Register SMS Code.

 

ASsign totken


To switch security devices

  1. Navigate to Administration then click Security Devices from the menu
  2. Locate the device or User in the table you would like to amend and click the drop down menu along that row to see the options.
     
Security devices

 

 

Tip

There are two different statuses for security devices:

  • Active - User has completed activation and is using device
  • Linked - Administrator has linked the device and User but the User hasn’t completed activation – User must complete activation


Activating your security device (User)

You can activate and see the security device assigned to yourself in the Security section on your Preferences screen, accessed from the Services & preferences menu

Limits table

The following table shows the current limits that apply to a User assigned with a security device. In all instances the amount individual Users spend, where the business has multiple Users, can’t exceed the Business Daily Limit.
 

Security device Limits applied to User
No device registered An individual User can have a Daily Payment Limit up to the value of $5,000 and not require a security device to make payments.
Westpac Protect™ SMS Code An individual User can have a Daily Payment Limit up to the value of $200,000. Each time a payment is made to a new payee, the User will be asked for an SMS code.
SecurID® token An individual User can have a Daily Payment Limit up to the value of $100,000,000. Each time a payment is made to a new payee, the User will be asked for a token code.
Things you should know

BPAY® is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

SecurID® is a registered trademark of EMC Corporation. Read the Terms and Conditions at westpac.com.au before making a decision and consider whether the product is appropriate for you. Transaction fees may apply. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian Credit Licence 233714.