How to make an international money transfer to a new payee

Who can manage international money transfers?

As an Administrator you must enable the international transfers feature of your business profile, then choose which of your Users can access the feature.

What do I need before I start?

• Have your registered mobile (for SMS Code) or RSA SecurID® token handy  
  
• Dependent on the country you are paying the funds to, you'll be asked to enter either an IBAN (International bank account number), ABA routing, bank and branch details, IFSC or SWIFT/BIC – so make sure you have the relevant details, or ask the payee.
• The maximum value of international transfers business customers can make is AUD $2,000,000 per day.

How do I make an international transfer to a new payee?

In the Westpac App

1. Tap $ on the bottom menu then tap Pay someone
2. Tap Add in the top right corner then select International from the list
3. Enter the Country and provide the Bank details requested then tap Next
4. Enter the new payee’s details then tap Next
5. Confirm details by tapping Pay then choose the account and the amount
6. Tap Next then Confirm to make an international payment

Classic Westpac App

1. Tap Pay on the bottom menu then tap Pay anyone
2. Enter the account you would like to pay From then choose who you would like to pay To
3. Tap Add from the tabs then select new international payee from the list
4. Enter the Country and provide the Bank details requested then tap Next
5. Enter the new payee’s details then tap Next
6. Confirm details by tapping Pay then choose the account and the amount. Tap Next then Confirm to make an international payment

In Online Banking

1. Go to Payments then select Make a payment
2. Select International from the tabs then Pay new payee
3. Choose a Country and provide the Bank details requested, then Validate the details. Some countries require you to provide a Reason for this payment.
4. Complete the Payee details and Payment details, then select Confirm
5. Enter From account and Payment details, confirming the currency and a payment date, then select Continue. If the payment is future dated, you will need to confirm that you accept the exchange rate that applies on the payment date
6. Check all the details and select Confirm
    

If your Online Banking is set up to have more than one Approver to perform administration tasks, any payments will need to be approved by all Administrators on the account(s). 

How do I enable international transfers to be made from my business accounts?

In Online Banking

1. Go to Administration and select Features and approvals
2. Under Payments tick the box for Create International payment
3. Choose how many Approvers you want and select Save

To enable the feature for individual Users (if required)

1. Go to Administration and select User administration
2. Select the Name of a User to view the accounts they have access to
3. Select the X features link of the required account  
4. Tick the boxes for Create payments and Create international payment
5. Select Update

Need to update User access to your accounts first? Find out how to give users access to your business accounts.