Get set up for success

Make the most of Online Business Banking with these helpful tips.

1. Get paid almost instantly when NPP applies1

NPP – the New Payment Platform – processes receipts and payments in near real-time, 24/7, between participating banks in Australia. So, there’s no more waiting to get money into your account at weekends and during holiday periods – helping you know exactly where your business stands financially at all times.

2. Have data fed to your accounting software every day

Stay on top of your transactions by connecting your eligible Westpac transaction accounts to your compatible accounting software or third-party service providers (such as XERO, MYOB or QuickBooks). Bank feeds are simple to set up in Westpac Online Banking.2 

3. Keep your registered business details up to date 

Make sure your online banking profile information is up to date for the new year. You can update your registered business address, and add/update your business contact phone number, email address and ABN for online banking profile in Westpac Online Banking. Follow the links to learn how.3
 

This can be done by your Administrator and follows the standard Administrator approval process.  

4. Manage who has access to your third-party accounts

You can now manage your third-party accounts easily through Westpac Online Banking:

  • Remove third party account access (sole and joint accounts)
  • Edit the level of account access you have given on a sole account.

To access this feature, go to the Account Activity page and select ‘Third party access’. Administrators can access it via Account Access levels in User Administration.

5. View cheques and deposit/withdrawal slips

You can view scanned images of cheques, deposit slips and withdrawal slips in Westpac Online Banking. Once the image is obtained, a copy can be saved and printed for your records. Make sure you turn this feature on for the appropriate Users and read our how to view these images guide.

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Things you should know
Read the Westpac Online Banking Terms and Conditions (PDF 236KB) before making a decision.

 

1. Fast or near real-time payments are sent and received using Osko by BPAY and can be addressed to either a PayID or a BSB and account number. Near real-time payments require both the payer and payee to have Osko enabled accounts. Payments may take longer in some instances, such as where there is a technical interruption to the service, there is a payment to a first time payee or when the payment is caught for additional security screening. BPAY® and Osko® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.

 

2. Not all accounts are eligible to be included in a feed. These can include loan accounts and accounts requiring multiple authorisations for transactions. Bank feed must be set up with your Third Party Service Provider before it can be connected in Westpac Online Banking. If your Third Party Service Provider does not appear in the drop down menu in Westpac Online Banking, you may need to check that your provider is registered with Westpac. Should there be any changes in your user access or network access levels, you may need to disconnect your bank feed(s) as any access changes will not impact bank feeds. Westpac does not guarantee or endorse the products and services offered by these Third Party Service Providers which may be subject to terms and conditions and fees and charges. 
 

3. To update your address for Commercial Cards, Merchant Facilities, Equipment Finance and Account Analysis Fee Statements, please call 132 142 or visit any one of our Westpac branches.
 

BPAY® and Osko® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.