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How to change your registered business address

Step 1

Hover over Services & preferences and select User administration.

 

 

 

Step 2

On the User Administration page from Admin settings, click on Business settings and contact details.

 

 

 

Step 3

In Business settings and contact details you will see Registered Business Details.

Select Edit next to Business address.

 

 

Step 4

On this new page, enter new registered business address.  You will see a note that updating this address will also update Business Network contact address if both addresses are currently the same.  After updating, click Save.

Things you should know

If your business network allows one Administrator to perform administration tasks, changes will be updated when the Administrator makes a change. If your business network requires more than one Administrator to authorise administration tasks, changes will require approval from the required number of additional Administrators. Once appropriate approvals are completed, you will receive a notification that Registered Business address has been updated successfully on the User Administration screen.

Customers will not be able to use the Westpac Live app to update details (but they can use the website version via their phone or tablet). However the approvals workflow may be accessed via the app.