HOW TO ADD OR UPDATE YOUR BUSINESS ADDRESS ONLINE

What do I need to know before updating my business address?

• The steps provided are for Administrators only. If you’re a personal or sole trader customer, learn how to update your contact details online. 
• You cannot change the address for your Business Debit Mastercard® or your BusinessChoice credit card online. To update the business address for your credit card, please complete the following forms:
  • BusinessChoice Change of Address Form (PDF 75KB)
  • Business Debit Mastercard® Maintenance Form (PDF 1MB)

Step by step guide

1. Sign in to Online Banking from a desktop
   
2. Go to Administration and select Business settings 
3. In the Registered business details section, select Edit/Add
4. On the Business address line, enter your new Registered Australian business address
5. Select Save.

What other contact details can I update online?

If you’re an Administrator, you can: 

• Update your business email address 
• Update your business phone number 
• Update your ABN 

What if I have more than one Approver for administration tasks?

If your business network only needs one Administrator to approve admin tasks, your business address will now be active. If your Online Banking is set up for more than one approver, the additional Approvers will need to: 

1. Sign in to Online Banking from a desktop
2. Click on the Approval button (near the Sign Out button)
3. Select Administration to see the phone number pending approval.