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Setting Up Westpac Live for Users

Get started with Westpac Live - some helpful tips for new Users

Now that you’ve registered as a User of Westpac Live, your business online banking, there are some important things to be aware of.


Step 2: Do you know the Administrator of online banking for your business?

  • The Administrator manages your access levels and Security devices so it is important that you know who they are in case you need assistance
  • Go to Services & Preferences drop-down menu > Preferences > Profile Access


Step 3: Can you see all the business accounts you need access to in Westpac Live?

  • If not, speak to your Administrator as they may need to give you permission to view the accounts


Do you need to make BPAY®, Pay Anyone, International or Recurring payments?

  • The Administrator will need to give you permission to make certain types of payments, so please check with them if you are having any issues


Step 4: Can you see all the people that you need to pay?

If not, you will need to add in new payees and BPAY® billers

  •  Go to Payments drop-down menu> Payees & BPAY® billers > Create new payee



  • Click on "Create new payee

Step 5: Do you know how much can be spent per day through Westpac Live?

  • If you are an Approver and unable to process all the payments you need to in one day, you may need the Administrator to increase your daily payment limit or the business daily limit
  • Speak to your Administrator to find out more

Need help?

Some handy guides have been created to help you learn more about using Westpac Live.

Things you should know

Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.® Registered to BPAY Pty Ltd ABN 69 079 137 518. SecurID® is a registered trademark of EMC Corporation.