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Help on tap

Save time by contacting us via the Westpac App. Chat is available 24/7 or skip the automated questions and be connected to the right person, faster.

Business Daily Payment Limits

We’ve combined Business and User daily payment limits under the one menu, so now it’s even easier to update your daily payment limits online.  Plus, your staff can request an increase to their individual limit from the payments screen.

Save time renewing a Term Deposit held as security online

Using a Term Deposit as security against a loan? Now, at maturity you can check rates and renew it in Online Banking.

Open a Farm Management Deposit (FMD) online

Now you can open and manage your FMD accounts in Online Banking.

Link your ABN and get paid fast

Register an ABN as your PayID. Share it with your customers. Get paid in near real-time.

Get more control over your EFTPOS sales

Our Merchant Transaction Reporting makes it easier to view and manage your terminal’s sales, track card payments from your customers and export csv files for reconciliation.

Deposit cheques using your smartphone

Need to deposit a cheque from home? You can use the Westpac App on your phone. Subject to eligibility, T&Cs apply. 

Need a printed account summary?

Skip the queue and get your balance and transaction history from Online Banking. You can use your Proof of Balance report to get up to date information about your accounts.

Bank Feeds

Things you should know

Available on compatible devices with supported operating systems. View the full list at

* For eligible customers only.

1. Add or update ABN: This feature is only available to certain organisations and Individuals who are registered for online Banking and currently hold a Westpac Business Banking Product. Any ABN’s added or updated using this feature will be applied at an online banking profile level only and will not be applied at account level.

For customers who use Biz invoice, the ABN you enter will appear on the invoices issued using the relevant online banking account. For this reason, it is very important that you check all the details entered are accurate and correct. Westpac will not be liable for any responsible for damages or losses caused by any incorrect information provided by you or an authorised representative using this service.


2. Read the Westpac Online Banking Terms and Conditions (PDF 236KB) before making a decision. Not all accounts are eligible to be included in a feed. These can include loan accounts and accounts requiring multiple authorisations for transactions. Bank Feed must be set up with Third Party Service Provider before it can be connected in Westpac Online banking. If your Third Party Service Provider does not appear in the drop down menu in Westpac Online Banking, you may need to check that your provider is registered with Westpac. Should there be any changes in your user access or network access levels, you may need to disconnect your Bank Feed(s) as any access changes will not impact bank feeds.  The products and services offered by these Third Party Service Providers may be subject to terms and conditions and fees and charges.  Westpac does not guarantee or endorse the services or products offered by these Third Party Service Providers.

BPAY® and Osko® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.