What’s new in Westpac Live

We have listened to your feedback and made changes to help make online banking easier for you and your business.
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Biz Invoice

Biz Invoice lets you create and send invoices from your mobile or PC, helps with reconciling, and sends automatic payment reminders. And for faster payments, you can now accept card payments* using BPAY®.

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Password resets

Business organisations and sole traders can reset their internet banking password online. This can be done in a few simple steps, making it easy to access Online Banking outside of business hours, or when overseas.


Learn how to reset your online banking password 24/7, for sole traders and organisations.

Reset your password Find out more

Bank Feeds

Activate data feeds Find out more

Add or update ABN

Business organisations and sole traders can add or update their ABN for their online banking profile in Westpac Live Online Banking 1.
 
Head to  Administration, then Business contact details for Business Networks or  Preferences, then Personal details for Personal Networks.
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The New Payments Platform – Osko & PayID

Make and receive business payments fast, 24/7. You can get paid and make Osko payments in near real-time, typically less than a few seconds, using a PayID or a BSB and account number, between participating banks in Australia, under the New Payments Platform (NPP).

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Tax Residency Details

We have enabled a new feature for Administrators of business networks to add or edit their tax residency details within Westpac Live Online Banking.
 

Head to Administration, then Tax Residency for Business Networks or Preferences, then Tax Residency for Personal Networks.
 

For more help, head to our Frequently Asked Questions.

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Business Loan Finder

Looking for a business loan but not sure where to start? Our simple tool could help you find a loan to suit your business needs and it only takes about 1 minute.

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Reconcile for free

  • Use the ‘View cheque and voucher image’ feature to access the original deposit slip for no fee.
  • Assists with reconciling transactions completed via cheque, deposit and withdrawal slips.
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Offer BPAY® through Biz Invoice

Eligible customers can now take card payments via BPAY through Biz Invoice, ​our online invoicing tool.

T&Cs, fees and charges apply. Find out more

Need some help?

Access our popular how to guides to make the most of your online banking.

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Things you should know

Available on compatible devices with supported operating systems. View the full list at westpac.com.au/devices.
 

* For eligible customers only.


1. Add or update ABN: This feature is only available to certain organisations and Individuals who are registered for online Banking and currently hold a Westpac Business Banking Product. Any ABN’s added or updated using this feature will be applied at an online banking profile level only and will not be applied at account level.

For customers who use Biz invoice, the ABN you enter will appear on the invoices issued using the relevant online banking account. For this reason, it is very important that you check all the details entered are accurate and correct. Westpac will not be liable for any responsible for damages or losses caused by any incorrect information provided by you or an authorised representative using this service.

 

2. Read the Westpac Online Banking Terms and Conditions (PDF 313KB) before making a decision. Not all accounts are eligible to be included in a feed. These can include loan accounts and accounts requiring multiple authorisations for transactions. Bank Feed must be set up with Third Party Service Provider before it can be connected in Westpac Live. If your Third Party Service Provider does not appear in the drop down menu in Westpac Live, you may need to check that your provider is registered with Westpac. Should there be any changes in your user access or network access levels, you may need to disconnect your Bank Feed(s) as any access changes will not impact bank feeds.  The products and services offered by these Third Party Service Providers may be subject to terms and conditions and fees and charges.  Westpac does not guarantee or endorse the services or products offered by these Third Party Service Providers.

BPAY® is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.