What’s new in Westpac Live
Guided Activation
With our new step-by-step guide for Business One Low Plan or High Plan accounts, now it’s even easier to manage your account setup options.
When you log into Westpac Live you’ll see a tile for your new account. It displays actions which are yet to be completed and provides an option to view all additional features that can be set up.
Add or update ABN
The New Payments Platform – Osko & PayID
Make and receive business payments fast, 24/7. You can get paid and make Osko payments in near real-time, typically less than a few seconds, using a PayID or a BSB and account number, between participating banks in Australia, under the New Payments Platform (NPP).
Tax Residency Details
We have enabled a new feature for Administrators of business networks to add or edit their tax residency details within Westpac Live Online Banking.
Head to Administration, then Tax Residency for Business Networks or Preferences, then Tax Residency for Personal Networks.
For more help, head to our Frequently Asked Questions.
Business Loan Finder
Looking for a business loan but not sure where to start? Our simple tool could help you find a loan to suit your business needs and it only takes about 1 minute.
Password resets
Business organisations and sole traders can reset their internet banking password online. This can be done in a few simple steps, making it easy to access Online Banking outside of business hours, or when overseas.
Learn how to reset your online banking password 24/7, for sole traders and organisations.
Offer BPAY® through Biz Invoice
Eligible customers can now take card payments via BPAY through Biz Invoice, our online invoicing tool.
T&Cs, fees and charges apply. Find out more
Learn more about
Discover Westpac Live
Things you should know
Available on compatible devices with supported operating systems. View the full list at westpac.com.au/devices.
* For eligible customers only.
1. Add or update ABN: This feature is only available to certain organisations and Individuals who are registered for online Banking and currently hold a Westpac Business Banking Product. Any ABN’s added or updated using this feature will be applied at an online banking profile level only and will not be applied at account level.
For customers who use Biz invoice, the ABN you enter will appear on the invoices issued using the relevant online banking account. For this reason, it is very important that you check all the details entered are accurate and correct. Westpac will not be liable for any responsible for damages or losses caused by any incorrect information provided by you or an authorised representative using this service.
2. Read the Westpac Online Banking Terms and Conditions (PDF 313KB) before making a decision. Not all accounts are eligible to be included in a feed. These can include loan accounts and accounts requiring multiple authorisations for transactions. Bank Feed must be set up with Third Party Service Provider before it can be connected in Westpac Live. If your Third Party Service Provider does not appear in the drop down menu in Westpac Live, you may need to check that your provider is registered with Westpac. Should there be any changes in your user access or network access levels, you may need to disconnect your Bank Feed(s) as any access changes will not impact bank feeds. The products and services offered by these Third Party Service Providers may be subject to terms and conditions and fees and charges. Westpac does not guarantee or endorse the services or products offered by these Third Party Service Providers.