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The Westpac App

Bank while life's happening with the Westpac App. With security features like fingerprint ID, Westpac Protect™ and Online Banking Security Guarantee, you can bank with confidence.


Help's just a tap away

Save time by contacting us via the Westpac App. Get help quickly, skip the automated questions and be connected to the right person faster.

Fast payment with PayID

Register an ABN or mobile number as your PayID. Share it with your customers and get paid in near real-time.

Deposit cheques in-App

Need to deposit a cheque for up to $20,000? Sign into the Westpac App, take a photo of the front and back of the cheque and submit2

Helpful features

  • Set up a bank feed1 to connect with MYOB

    Save time on manual data entry for your Business Credit Cards and Term Deposits by setting up a bank feed. Easily connect or disconnect online.

  • Business and user daily limits under the one menu

    Now it’s even easier to update daily payment limits online. Staff can even request an increase to their individual limit from the payments screen.

  • Renew a Term Deposit held as security online

    Using a Term Deposit as security against a loan? Now, at maturity, you can check rates and renew it inOnline Banking or the Westpac App.
  • Open a Farm Management Deposit (FMD) online

    Now you can open, receive notifications and emails, update and manage your FMD accounts in Online Banking or the Westpac App.
  • Get more control over your EFTPOS sales

    Our Merchant Transaction Reporting makes it easier to view and manage terminal sales, track customer card payments and export csv files.

  • Download your balance and transaction history online

    Sign into Online Banking or the Westpac App to get your 'Proof of Balance' or 'Recent Transactions' report for the most up-to-date information about your accounts.
Things you should know
  1. Read the Westpac Online Banking Terms and Conditions (PDF 417KB) before making a decision. Not all accounts are eligible to be included in a bank feed. Not all third-party service providers support bank feeds for all accounts.

    Bank feeds must be set up with third-party service provider before it can be connected in Westpac Online Banking. If your third-party service provider doesn’t appear in the drop-down menu in Westpac Online Banking, you may need to check that your third-party service provider is registered with Westpac. Should there be any changes to your user access or network access levels, you may need to disconnect your bank feed(s) as any access changes won’t impact bank feeds. The products and services offered by third-party service providers are subject to their own terms and conditions and fees and charges. Westpac doesn’t guarantee or endorse the services or products offered by third-party service providers 

    † Currently Business Credit Cards and Business Term Deposits accounts aren’t available for third-party service provider’s except MYOB. This may be extended to other third-party service providers in the future.
  2. Mobile cheque deposits are subject to eligibility. Contact us to find out if this service is available with your account. Mobile cheque deposits may be used to submit cheque/ cheques totalling up to $20,000 in any 7-day period – as a personal customer and/or across a business network. You may only submit Australian dollar cheques; you must be the true owner of the account; and you must not allow a cheque to be deposited again after it has been submitted. After you have submitted a cheque please keep it safe for 2 weeks, then destroy it securely.

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