What’s new in Westpac Live
Business organisations and sole traders can reset their internet banking password online. This can be done in a few simple steps, making it easy to access Online Banking outside of business hours, or when overseas.
Learn how to reset your online banking password 24/7, for sole traders and organisations.
Things you should know
Available on compatible devices with supported operating systems. View the full list at westpac.com.au/devices.
* For eligible customers only.
1. Add or update ABN: This feature is only available to certain organisations and Individuals who are registered for online Banking and currently hold a Westpac Business Banking Product. Any ABN’s added or updated using this feature will be applied at an online banking profile level only and will not be applied at account level.
For customers who use Biz invoice, the ABN you enter will appear on the invoices issued using the relevant online banking account. For this reason, it is very important that you check all the details entered are accurate and correct. Westpac will not be liable for any responsible for damages or losses caused by any incorrect information provided by you or an authorised representative using this service.
2. Read the before making a decision. Not all accounts are eligible to be included in a feed. These can include loan accounts and accounts requiring multiple authorisations for transactions. Bank Feed must be set up with Third Party Service Provider before it can be connected in Westpac Live. If your Third Party Service Provider does not appear in the drop down menu in Westpac Live, you may need to check that your provider is registered with Westpac. Should there be any changes in your user access or network access levels, you may need to disconnect your Bank Feed(s) as any access changes will not impact bank feeds. The products and services offered by these Third Party Service Providers may be subject to terms and conditions and fees and charges. Westpac does not guarantee or endorse the services or products offered by these Third Party Service Providers.