Switch to Business eStatements

Enjoy the convenience and security of eStatements.

Switch to eStatements for eligible accounts

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Secure

Your statements are stored securely in Online Banking.

Saves time

Easily share statements with your accountant or bookkeeper (if required).

No paperwork

Reduce clutter and access up to 7 years of statements online.

Available 24/7

Access anywhere, anytime in Online Banking and the Westpac App.

Are you eligible?

To enjoy the benefits of eStatements, you will need to:

Have an eligible business account(s)
Be registered for Westpac Online Banking
Have a valid email address registered to your business in Online Banking

How to switch to eStatements

If you are an Administrator of a business or a Sole Trader, you can manage your business statements online, no need to phone or visit a branch.

If an account is not eligible for eStatements, the paper statement option will be shown.

You can view eStatements for any eligible account that you have access to (including as an authorised third party) in Westpac Online Banking.

Administrators
Sole Traders

Administrators

ONLINE

Sign in to Westpac Online Banking from a desktop
Go to Administration > Business Statement Settings
For each account you see displayed, choose eStatement

Note: You are unable to update statement preferences on the Westpac App for business accounts.

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Sole Traders

ONLINE

Sign in to Westpac Online Banking from a desktop
Go to Service > Preferences
Under Statements, select the account and choose eStatement.

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MOBILE

Check which app you have:

New Westpac App

Tap Profile then Settings
Under Communication, tap Statements
Tap an account and choose eStatement

Classic Westpac App

In the menu bar, tap Self serve
Tap eStatement settings
Select an account, then select eStatement and tap Update.

What if I have more than one approver for my administration tasks?

If your Online Banking is set up to have more than one Approver to perform administration tasks, any changes to your statement settings will need to be approved by all Administrators on the account(s).

To approve an administration task, sign in to Westpac Online Banking from a desktop
Select the Approval button (near the Sign out button)
Select the Administration tab. You will see the statement settings waiting approval.

FAQs about switching to eStatements

What accounts are eligible for eStatements?

eStatements are available on most accounts except business loans, closed business accounts and joint business accounts.

Are eStatements secure?

How will I know when my eStatements are available? 

Can I view eStatements after an account has been closed?

eStatements are available for some closed business accounts. If you do not see your statements in Online Banking, you can request past statements through one of our branches (fees may apply). Before closing your account, make sure you save or print any eStatements you might need.

Will my eStatement look the same as the paper statement I receive in the mail?

Can I access someone else's eStatements?

Can I switch back to paper statements?

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Go paper-free with eStatements.

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Things you should know

This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the terms and conditions at westpac.com.au before making a decision and consider whether the product is appropriate for you. Transaction fees may apply. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.