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Your statements are stored securely in Online Banking.

Saves time

Easily share statements with your accountant or bookkeeper (if required).

No paperwork

Reduce clutter and access up to 7 years of statements online.

Available 24/7

Access anywhere, anytime in Online Banking and the Westpac App.

Are you eligible?

To enjoy the benefits of eStatements, you will need to:

How to switch to eStatements

If you are an Administrator of a business or a Sole Trader, you can manage your business statements online, no need to phone or visit a branch. 

If an account is not eligible for eStatements, the paper statement option will be shown. 

You can view eStatements for any eligible account that you have access to (including as an authorised third party) in Westpac Online Banking. 



  1. Sign in to Westpac Online Banking from a desktop 
  2. Go to Administration > Business Statement Settings 
  3. For each account you see displayed, choose eStatement

Note: You are unable to update statement preferences on the Westpac App for business accounts.


What if I have more than one approver for my administration tasks?

If your Online Banking is set up to have more than one Approver to perform administration tasks, any changes to your statement settings will need to be approved by all Administrators on the account(s). 

  1. To approve an administration task, sign in to Westpac Online Banking from a desktop 
  2. Select the Approval button (near the Sign out button) 
  3. Select the Administration tab. You will see the statement settings waiting approval.

FAQs about switching to eStatements

eStatements are available on most accounts except business loans, closed business accounts and joint business accounts.

Things you should know

This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the terms and conditions at before making a decision and consider whether the product is appropriate for you. Transaction fees may apply. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.