Disaster Relief
If you’re affected by the drought or natural disasters, we’re here to help.
We have a proud history of helping our customers, communities and employees when natural disasters hit, such as bushfires, floods, cyclones and severe weather events.
Help is here in times of need.
Experiencing financial difficulty and worried you can’t pay? Let us help you get back on top of things.
Options for customers experiencing financial difficulty. (PDF 54KB)
Disaster Relief
We recognise a range of natural disasters can place financial burdens on business.
As part of our commitment to you, our dedicated team of Agribusiness regional managers will work closely with you to help provide financial solutions during these times. Part of that commitment includes a disaster relief package that may provide you with practical, financial solutions such as:
- Restructuring existing loans free of the usual establishment fees
- Offering additional finance to help cover cash flow shortages
- Freezing risk margins for primary producers who receive interest rate subsidies through government assistance schemes
- Deferring upcoming credit card payments
- Waiving early termination fees for customers who wish to access their term deposits
- Suspending home loan repayments for our home loan customers.
Community Resilience Grants
As part of the Westpac Group Natural Disaster Recovery Fund, we offer Community Resilience Grants that are available to not-for-profit organisations and community groups in drought-affected areas. Funds will be directed towards projects that help to build community resilience. Information on how to apply is available on the Westpac National Disaster Recovery Fund website.
Need more help?
Find disaster relief resources for support in your state.