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Credit card statements

You can view credit card statements for eligible accounts online through your online banking. We'll still send you statements in the mail as well.

Which accounts are eligible for eStatements?

 
Altitude Gold Y
Altitude Platinum Y
Altitude Gold Qantas 
Y
BusinessChoice (not for sale - prior to 2008) N
BusinessChoice Everyday (for sale) Y
BusinessChoice Rewards (for sale) Y

Note: Business cards are currently unable to suppress paper statements.

Who gets what statements?

For Altitude Business cards the principal cardholder will receive statements.

For BusinessChoice cards - if you're a BusinessChoice Principal cardholder, you'll receive:   

  • A Facility Billing Account statement, which details the Billing Account payment due date, opening and closing balances, overall Available Funds, as well as the amounts swept from individual cards
  • A copy of all individual card statements under the Facility, detailing all transactions made by cardholders that month

If you're a BusinessChoice Rewards cardholder, you'll receive:

  •  A monthly statement for your card that details your transactions.

If you're a BusinessChoice Everyday cardholder, you'll receive:    

  • A monthly statement for your card that details your transactions. 

How often will I receive statements?

You'll receive statements every month, unless you haven't made any transactions or don't have an outstanding balance.

Can I give a third party access to my statements?

A third party (for example an accountant) can be elected to see electronic versions of your company's statements (eStatements).

Statement address changes

To get your statements sent to a different address, complete the BusinessChoice Change of Address Form (PDF 88KB) and email or fax back to us.

Alternatively, if you're an online and telephone banking registered customer, call 1300 650 107 to make the change over the phone.

Please note this will change the delivery address for the whole facility, not just for the cardholder. The principal(s) are only authorised with changing the address.

Completing the form will only change the statements for your business credit card, and not all the other products you may hold with us. Please visit the branch to do this.