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How to remove BPAY® from invoices

  1. Log in to online banking
  2. Click on the Biz Invoice tile
  3. Select Settings at top of page (desktop) or via left-hand menu (mobile)
  4. Scroll down to the bottom and select Edit settings.
  5. Click on ‘CLOSE BPAY’ to close the BPAY account.    
     

Once you’ve done this, any future invoices you create will not feature BPAY details. However, past invoices will still provide the BPAY option.

 

If you would like to start accepting BPAY again:

 

  1. Log in to online banking
  2. Click on the Biz Invoice tile
  3. Select Settings at top of page (desktop) or via left-hand menu (mobile)
  4. Scroll down to the bottom and select Edit settings.
  5. Click on ‘BPAY ’ to open a BPAY account.