Skip to main content Skip to main navigation
Skip to accessibility page Skip to search input

Customers in difficult circumstances

At some point in our lives, many of us will face difficult circumstances and be in need of extra help or care.

Financial hardship

Experiencing financial difficulty and worried you can’t pay? Let us help you get back on top of things.

Find out more 

Domestic and family violence

Help in protecting or strengthening your financial independence, managing your finances safely if and when you leave, or rebuilding for a secure long-term future.

Find out more 

Financial abuse

Help if someone manipulates your financial decision-making, or misuses or controls your money, financial resources, or property or assets without your knowledge or consent.

Find out more 

Living with dementia

Helping Australians living with dementia remain financially independent for as long as possible and be less vulnerable to financial abuse.

Find out more 

Dealing with fraud

Being a victim of fraud or scams is an unpleasant experience. We’re here to help with Westpac Protect, and the simple steps you can take to help protect yourself.

Find out more 

Life moments

Dealing with the loss of a loved one, separating from a partner or navigating the loss of a job, we’re here to help in times of uncertainty and change.

Find out more